RE: JFW and USB errors
- From: Joseph Lee <joseph.lee22590@xxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Sat, 19 May 2007 03:34:10 -0700
Hi there,
The first method works for Windows XP (the method in marenthesis
only applies to Vista).
Yes, you can indeed uninstall and reinstall internal USB ports
(known as hubs). I've done similar "operations" on my internal
sound card (Realtech High Definition Audio) and it worked. When
Windows restarts, it will look for the devices that are connected
to your computer (this includes internal devices such as USB
hubs). If it finds that a device has malfunctioned, it will do
one of the following:
* If it finds suitable driver (known as Miniport driver), it will
use this driver to control USB port in question.
* If it finds no drivers, then Windows will ask you to install
the driver from external media such as CD's (this was common for
older hardware).
* If it finds nothing suitable, then it will periodically display
"Hardware failure/ hardware malfunction" message on the system
tray (this message is associated with what's cabbled Microsoft
Management Console where you can view properties about your
computer and make advanced changes to it including device setup).
Why does this matter to JAWS: the auth code is generated from two
components: the twenty digit Internet Licence Manager string and
your computer's hardware configuration. If a hardware changes
occur, the next time you start JAWS, it will ask you to
reauthorize because it finds that the auth code is no longer
valid (it will think that it is running on new hardware).
A cautious warning: you do not really want to tweak with Device
Manager unless instructed to do so. This is because, when it is
misused, it will bring harmful results, such as malfunctioning
devices.
Cheers,
Joseph
----- Original Message -----
From: "John Ramsey" <stephnjohnny211@xxxxxxxxxx
To: <jfw@xxxxxxxxxxxxx
Date sent: Sat, 19 May 2007 06:18:05 -0400
Subject: RE: JFW and USB errors
Thanks Joseph,
Is this similar in Windows XP? Also, do I need to have the hub
plugged into
the USB port on the PC or will it let me uninstall the internal
USB ports?
Take care,
John
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
On Behalf
Of Joseph Lee
Sent: Saturday, May 19, 2007 6:05 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW and USB errors
Hi there,
Then you might want to reinstall USB hubs. Go to Control
Panel/System/Hardware/Device Manager (under Vista, it is Control
Panel/Device Manager). At the Device Manager, press TAB to go to
the tree
view. Press END to go to "Universal Serial Bus Controllers".
Press Right
Arrow to open it. Then press Aplication Key at the item called
"USB Hub"
then press enter on Uninstall. A confirmation message should
appear. Press
Enter on Yes button. Do this for the other USB Hub. Then press
Application
Key again and select "Scan for Hardware Changes." It should
detect the new
USB hub. Cheers, Joseph
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
On Behalf
Of John Ramsey
Sent: Saturday, May 19, 2007 2:50 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW and USB errors
Joseph,
No I haven't because I generally keep system restore turned off.
I have read
on the internet that a file called usb.inf is generally the
culprit but have
not found out how to repair it.
Take care,
John
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
On Behalf
Of Joseph Lee
Sent: Saturday, May 19, 2007 5:24 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW and USB errors
Hi John,
Have you tried System Restore to see if it fixed it?
Cheers,
Joseph
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
On Behalf
Of John Ramsey
Sent: Saturday, May 19, 2007 2:15 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW and USB errors
Hi Joseph,
I have put the same device on each of the two ports and they both
say the
device is bad and I have tried the same device on another
computer and it is
not bad. What is really odd is that I had a USB hub with a
couple of things
in it when this last occurred and now the hub and all of those
devices are
being denied. I have tried each of them individually in the
other computer
and they are all fine. This is definitely a headache. Take
care, John
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
On Behalf
Of Joseph Lee
Sent: Saturday, May 19, 2007 4:58 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW and USB errors
Hi John,
Have you tried to connect a USB device on each of your USB ports
to see what
port iscausing problems? Cheers, Joseph
----- Original Message -----
From: "John Ramsey" <stephnjohnny211@xxxxxxxxxx
To: <jfw@xxxxxxxxxxxxx
Date sent: Sat, 19 May 2007 02:22:19 -0400
Subject: RE: JFW and USB errors
Hello Jeff,
I appreciate the help. Do you know how to fix USB errors? Feel
free to email
me off list.
Take care,
john
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
On Behalf
Of Jeffrey Shockley
Sent: Friday, May 18, 2007 11:35 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW and USB errors
Hi,
I know that I am replying to myself, but I forgot to say that
when you press
tab to move to the system tray from the desktop, that you use the
left and
right arrows to move between the buttons.
Jeff
Check out my blog!
The URL is
http://jeffreyshockley.livejournal.comm
"You learn something new every day!"
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
On Behalf
Of Jeffrey Shockley
Sent: Friday, May 18, 2007 11:29 PM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JFW and USB errors
Hi,
Just thought that I'd add to Joseph's message and say that if
you manually
tab to the system tray from the desktop, these balloons usually
show up as
buttons on the system tray and you can activate them with enter
or space
bar. You can right click on them by pressing your Applications
key. HTH,
Jeff
Check out my blog!
The URL is
http://jeffreyshockley.livejournal.comm
"You learn something new every day!"
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
On Behalf
Of Joseph Lee
Sent: Friday, May 18, 2007 9:45 AM
To: jfw@xxxxxxxxxxxxx
Subject: re: JFW and USB errors
Hi there,
As soon as you hear the "balloon" sound, press JAWS Key plus F11
then
press ENTER on that balloon. You'll actually have to go to
Device
Manager and see the settings under "USB Hub."
Cheers,
Joseph
----- Original Message -----
From: "John Ramsey" <stephnjohnny211@xxxxxxxxxx
To: <jfw@xxxxxxxxxxxxx
Date sent: Fri, 18 May 2007 04:42:16 -0400
Subject: JFW and USB errors
Hello All,
I am running into a problem with my usb ports. The only real
relationship to
JFW is the fact that I don't know how to use JFW to click the
message
balloon, however, the problem is there is a balloon popping up
saying my USB
device has malfunctioned and if this continues to replace the
device. The
problem is that there is nothing wrong with the device because I
tried it in
the USB ports on another PC and it is fine. That being said,
does anyone
know how to fix this and does anyone know how to access the pop
up message
balloons using JFW?
Take care,
John
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