RE: JFW and Outlook 2007

  • From: "Will Cummings" <will.cummings@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 6 Oct 2009 13:28:19 -0400

Hi again,


Dave, your suggestions are awesome.  I'll keep them in mind, and try to
figure out if anything else is screwing up the audio.  Paul, as for the
Outlook Express vs Outlook, I used to use Express, but have been converted
to the full Outlook suite after a job a couple years ago and being forced to
learn how to use it.  Other than that, there's no good reason not to try
Express.  If I continue to have problems, I'll give it a try.


Thanks for all your help,





From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Dave Carlson
Sent: October-05-09 4:33 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: JFW and Outlook 2007




XP Pro, JAWS 9, Outlook 2007


Usually when this happens to me, it's because of one of these reasons:


1. Another application like WinAmp is still in background and messes with
the display settings somehow. Shut it down and I can navigate the Outlook
list again.


2. A background pop-up window is trying to get my attention, such as my VPN
software, or a virus-checker report. Again messes with the display settings
or something. Extricate any and I can again read the Outlook list again.


3. In rare cases, having visited the web and gone through any of a number of
web sites might mess with the display, but even after dismissing IE 7 I
still can't read the list. Then I unload Outlook 2007 and start again. In
very rare cases I need to actually reboot.


4. On my laptop, I used to have the display rotation enabled, and a certain
keystroke (can't remember now which) would rotate 90 degrees. Would be fine
while still in the application where it happened, but once I switch back to
Outlook 2007, nothing reads. Had to reboot, or go to the graphics properties
on my desktop and put it back to normal and re-start Outlook 2007.


There you have a few things to consider.




----- Original Message ----- 

From: Will Cummings <mailto:will.cummings@xxxxxxxxx>  

To: jfw@xxxxxxxxxxxxx 

Sent: Monday, October 05, 2009 09:17

Subject: JFW and Outlook 2007


Hi all,


I've been running into this problem for a while, but am starting to get very
frustrated.  I could rant on and on about why I want a new laptop, but
that's beside the point...


I often leave Outlook running almost all day.  More often than not, when I
navigate back to Outlook to check emails, JFW gives me the message "List
box.  Use the arrow keys to navigate up and down" but won't read me the
title and subject of the email.  Restarting either Outlook or JFW, in any
combination, usually doesn't solve the problem, and I have to restart the
system.  Also for some reason, when I exit or start JFW, the signal is lost
to my external monitor, and I have to unplug and reattach the external
monitor.  Whether or not I have zoomtext running at the same time doesn't
seem to have any relevance to the problem occurring.  


I'm running Vista Business 32bit, with JFW 10 and Outlook 7.  Any help with
either problem would be greatly appreciated.

Thanks in advance,


P.S.  Would reformatting and going back to XP make my system any more
stable, ie less problems with Jaws, zoomtext, etc?

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