My son helped me set up my Dell desktop (with XP and now JFW10.0) several years ago and we tried installing Outlook. That didn't work very well, so we switched to Outlook Express. I've never had any problems like you mention, so I'm wondering if you could benefit by using Outlook Express instead of Outlook. Paul ----- Original Message ----- From: Will Cummings To: jfw@xxxxxxxxxxxxx Sent: Monday, October 05, 2009 12:17 PM Subject: JFW and Outlook 2007 Hi all, I've been running into this problem for a while, but am starting to get very frustrated. I could rant on and on about why I want a new laptop, but that's beside the point... I often leave Outlook running almost all day. More often than not, when I navigate back to Outlook to check emails, JFW gives me the message "List box. Use the arrow keys to navigate up and down" but won't read me the title and subject of the email. Restarting either Outlook or JFW, in any combination, usually doesn't solve the problem, and I have to restart the system. Also for some reason, when I exit or start JFW, the signal is lost to my external monitor, and I have to unplug and reattach the external monitor. Whether or not I have zoomtext running at the same time doesn't seem to have any relevance to the problem occurring. I'm running Vista Business 32bit, with JFW 10 and Outlook 7. Any help with either problem would be greatly appreciated. Thanks in advance, Will P.S. Would reformatting and going back to XP make my system any more stable, ie less problems with Jaws, zoomtext, etc?