RE: [JFW] JAWS mute in Word

  • From: Matt Diemert <mcdiemert@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 16 Jun 2010 07:50:09 -0400

Navigate to start, programs jaws what ever version sub menu. Press enter on
explore jaws, and then explore my settings. These are customized settings
made by the user rather than the FS settings. Look for a file called
microsoft word.jcf and delete it. 
 

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Robbie
Sent: Wednesday, June 16, 2010 4:08 AM
To: jfw@xxxxxxxxxxxxx
Subject: [JFW] JAWS mute in Word

Hi! A trainee of mine has attempted to change some text processing settings
using insert 6 within Word. He can't remember what exactly he did, but the
result is that JAWS is now mute inside Word. It speaks normally everywhere
else. It's not a temporary thing, as I had him restart the PC twice without
success. Can anyone imagine what could have gone wrong or how to fix it?
There doesn't seam to be a Word-jcf file in his JAWS directory, which
should, i think, make JAWS resort to the default.jcf, but apparently it does
not. We've been through the default.jcf and it's perfectly normal. To my
knowledge there isn't a setting anywhere, that mutes JAWS permanently for a
particular application. Or is there?
I'd be really grateful for any advice.
Cheers, Robbie
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