Hi Jen and Nixon! Would you try to maximize your window by pressing Alt + space and press the letter X? Try to check your display settings?. Goto Control panel. Click display. When the dispaly tab pages appears, goto the settings page by pressing the Control + Shift + Tab key once. Then, try to change the screne area. 0% is to big. I'll suggest to use 33%. After changing the settings of your screne area, goto to the Apply button and click yes if ask. Your computer will be restart. Wait for it and try if it works. Regards, Roden ----- Original Message ----- From: Jen and Mr. President Nixon To: jfw@xxxxxxxxxxxxx Sent: Monday, July 04, 2005 6:45 PM Subject: JFW 6.0 and Word (in XP) Good day everyone, I need some assistance from anyone who may be able to help with a stumbling question that has been bugging me since this afternoon after looking over my client (who I teach JAWS to) strange issue. She is running an IBM laptop with Windows XP and Microsoft Works/Office (XP). The situation is with MS Word. I've tested with another word processing document (Wordpad). Whenever she tries to edit her documents in Word, either control + left/right arrow, or reading word for word (left/right arrow), it reads the letters blank. It doesn't read the line blank when reading line by line (up/down arrow). Does anyone have an idea what causes JAWS *NOT* read the word via letter by letter or word by word? I am still scratching my head over this one! Thanks for your assistance, if you require more information, don't hesitate to ask me <grin> Jen and Nixon guidedogs4ever2002@xxxxxxxxx If you are interested in a guide dog related or christian related email list, contact me! -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx