JAWS strange behaviours

  • From: Peter Holdstock <peterholdstock@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 27 Nov 2010 17:26:03 +0000

Hi all, I did email about this a week or so back but either didn’t get any 
response or missed them.

I’m not sure if this is caused by JAWS or not, but I have tried JAWS 11 and 12 
running on an Intel I5 processor, 4GB RAM and Windows 7 64bit.

Even without any intervention from myself JAWS says that it’s gone in to a 
context menu, or changed windows or gone on to the desktop. Often I find I 
can’t do anything i.e. switch to different windows or the desktop. The only key 
which seems to have any affect is the INSERT F10 keystroke to bring up a list 
of windows. I’m occasionally finding that JAWS also won’t read context menus. A 
restart of JAWS usually fixes it but on occasions I can’t get to the start menu 
or run dialogue to rstart JAWS.

This is a brand new computer. I even resorted to completely reinstalling 
windows and starting a fresh and still the same problem before I’ve even 
installed any other applications other than JAWS.

Any help appreciated as it’s starting to get a bit much. Problem is I don’t 
even know if it is a JAWS issue. I’m running Microsoft Security Essentials and 
am pretty certain it’s not virus or malware related. The only thing I can think 
which is different to previous PCs I’ve had is the 64bit operating system and 
where possible 64bit versions of my applications.

Thanks

Peter

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