Hi. So did I to some degree. After trying all of the usual suggestions, it was recommended for me to upgrade to JFW 6.2 which I did. It solved the problem for me. Before that, I tried changing settings in Word, such as trying the zoom at both 100% and 75 %. I made sure that the view was set at normal. I turned off Words' screen tips and animations as well. I made sure to maximize the screen. Also, I made sure the Office Assistant was disabled which if I recall is located under the Help menu. All those things failed but might work for you. HTH Chris Feist - The one and only! -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Gezim Hi all, I just installed JAWS 5.0 in my new laptop, and strangely enough, I am having problems withhh MS Word 2003. It does not read the text at all when I arrow up, down, left, or right, except when in""say all". Someone suggested me to uncheck Office Plug in of Norton Antivirus, which I did, but again the problem has not been solved at all. I must stress that in my previous computer, which by the way has been stolen, I also used JAWS 5.0 with Word 2003, and it worked perfectly well. I am urgently looking for a solution, as this is frustrating! Regards, Gezim