Re: JAWS not reading typed information

  • From: "Tom Lange" <trlange@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 3 May 2007 12:00:01 -0700

Hi Kimberley,
I'd recommend doing a JAWS repair and seeing what happens.  To do that, run the 
installation program on the CD or run the downloaded executable that 
corresponds to the version in use. One option that will be available at that 
time is to repair Jaws. That's the one you want.  
Hope this helps.
Tom

  ----- Original Message ----- 
  From: Carmichael Kimberly J - CS 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Thursday, May 03, 2007 8:48 AM
  Subject: RE: JAWS not reading typed information


  Well, I honestly don't know, but this lady was using her computer just fine 
for months, and all of a sudden one day it stopped working correctly.


  Kim Carmichael
  <mailto: kimberly.j.carmichael@xxxxxxx>
  Phone:  678-530-6541




------------------------------------------------------------------------------
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Mullins, Chris
  Sent: Thursday, May 03, 2007 10:00 AM
  To: jfw@xxxxxxxxxxxxx
  Subject: RE: JAWS not reading typed information


  In addition, is the graphics card in the computer approved for working with 
Jaws?

  Cheers
  Chris
  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of 
Dean Mills
  Sent: 03 May 2007 14:42
  To: jfw@xxxxxxxxxxxxx
  Subject: RE: JAWS not reading typed information


  Is her video interceptor installed correctly.  



  Dean Mills 

  RNC

  -----Original Message-----
  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Carmichael Kimberly J - CS
  Sent: 03 May 2007 14:26
  To: jfw@xxxxxxxxxxxxx
  Subject: JAWS not reading typed information



  Hello



  A friend is having trouble with JAWS not reading many things on her computer. 
 She is using V7.1, has uninstalled and reinstalled, run the video manager, 
checked resolution, and spoken with FS concerning the problem. Her description 
of the problem is below.  Can anybody make a suggestion of something else to 
try?  



  JAWS won't read text or anything about e-mail messages, though it may work 
briefly after reloading.

  I can only read Word documents going back over a letter or word at a time. 
Otherwise, it just says blank.

  I can sometimes read lists, such as in My documents, but not always.

  I can read everything on websites, just not anything I type in.



  Kim Carmichael

  <mailto: kimberly.j.carmichael@xxxxxxx>

  Phone:  678-530-6541



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