Re: JAWS not reading typed information

  • From: "Zameer" <zameer@xxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 3 May 2007 18:00:55 +0200

Hi,
just my opinion here.\
Sounds like the display drivers for her video card isn't installed properly.
Try uninstalling and reinstalling the drivers for the video card, if that still 
doesn't work, the best thing is to see if there is an updated driver for her 
video card.
That should solve the problem.
  ----- Original Message ----- 
  From: Carmichael Kimberly J - CS 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Thursday, May 03, 2007 3:26 PM
  Subject: JAWS not reading typed information


  Hello



  A friend is having trouble with JAWS not reading many things on her computer. 
 She is using V7.1, has uninstalled and reinstalled, run the video manager, 
checked resolution, and spoken with FS concerning the problem. Her description 
of the problem is below.  Can anybody make a suggestion of something else to 
try?  



  JAWS won't read text or anything about e-mail messages, though it may work 
briefly after reloading.

  I can only read Word documents going back over a letter or word at a time. 
Otherwise, it just says blank.

  I can sometimes read lists, such as in My documents, but not always.

  I can read everything on websites, just not anything I type in.


  Kim Carmichael
  <mailto: kimberly.j.carmichael@xxxxxxx>
  Phone:  678-530-6541

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