RE: JAWS not reading typed information

  • From: "Carmichael Kimberly J - CS" <Kimberly.J.Carmichael@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 3 May 2007 11:48:38 -0400

Well, I honestly don't know, but this lady was using her computer just
fine for months, and all of a sudden one day it stopped working
correctly.
 
 
Kim Carmichael
<mailto: kimberly.j.carmichael@xxxxxxx>
Phone:  678-530-6541
 

________________________________

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Mullins, Chris
Sent: Thursday, May 03, 2007 10:00 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: JAWS not reading typed information


In addition, is the graphics card in the computer approved for working
with Jaws?
 
Cheers
Chris
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On
Behalf Of Dean Mills
Sent: 03 May 2007 14:42
To: jfw@xxxxxxxxxxxxx
Subject: RE: JAWS not reading typed information



Is her video interceptor installed correctly.  

 

Dean Mills 

RNC

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Carmichael Kimberly J - CS
Sent: 03 May 2007 14:26
To: jfw@xxxxxxxxxxxxx
Subject: JAWS not reading typed information

 

Hello

 

A friend is having trouble with JAWS not reading many things on her
computer.  She is using V7.1, has uninstalled and reinstalled, run the
video manager, checked resolution, and spoken with FS concerning the
problem. Her description of the problem is below.  Can anybody make a
suggestion of something else to try?  

 

JAWS won't read text or anything about e-mail messages, though it may
work briefly after reloading.

I can only read Word documents going back over a letter or word at a
time. Otherwise, it just says blank.

I can sometimes read lists, such as in My documents, but not always.

I can read everything on websites, just not anything I type in.

 

Kim Carmichael

<mailto: kimberly.j.carmichael@xxxxxxx>

Phone:  678-530-6541

 

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