Hi, Chris writes: In addition, is the graphics card in the computer approved for working with Jaws? Good question. It used to be that JAWS would get very, very ill with some video cards and either act very strangely or crash completely. It seems in recent years that this has become less of an issue, thank God, but it might be a good idea to identify what that card is and call tech support to see if there are any known issues with the card. Tom