RE: JAWS not reading typed information

  • From: "Mullins, Chris" <Chris.Mullins@xxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 3 May 2007 15:00:23 +0100

In addition, is the graphics card in the computer approved for working with 
Jaws?
 
Cheers
Chris
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]On Behalf Of 
Dean Mills
Sent: 03 May 2007 14:42
To: jfw@xxxxxxxxxxxxx
Subject: RE: JAWS not reading typed information



Is her video interceptor installed correctly.  

 

Dean Mills 

RNC

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Carmichael Kimberly J - CS
Sent: 03 May 2007 14:26
To: jfw@xxxxxxxxxxxxx
Subject: JAWS not reading typed information

 

Hello

 

A friend is having trouble with JAWS not reading many things on her computer.  
She is using V7.1, has uninstalled and reinstalled, run the video manager, 
checked resolution, and spoken with FS concerning the problem. Her description 
of the problem is below.  Can anybody make a suggestion of something else to 
try?  

 

JAWS won't read text or anything about e-mail messages, though it may work 
briefly after reloading.

I can only read Word documents going back over a letter or word at a time. 
Otherwise, it just says blank.

I can sometimes read lists, such as in My documents, but not always.

I can read everything on websites, just not anything I type in.

 

Kim Carmichael

<mailto: kimberly.j.carmichael@xxxxxxx>

Phone:  678-530-6541

 


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