RE: JAWS not reading typed information

  • From: "Dean Mills" <dm3209@xxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Thu, 3 May 2007 14:42:07 +0100

Is her video interceptor installed correctly.  

 

Dean Mills 

RNC

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of
Carmichael Kimberly J - CS
Sent: 03 May 2007 14:26
To: jfw@xxxxxxxxxxxxx
Subject: JAWS not reading typed information

 

Hello

 

A friend is having trouble with JAWS not reading many things on her computer.
She is using V7.1, has uninstalled and reinstalled, run the video manager,
checked resolution, and spoken with FS concerning the problem. Her
description of the problem is below.  Can anybody make a suggestion of
something else to try?  

 

JAWS won't read text or anything about e-mail messages, though it may work
briefly after reloading.

I can only read Word documents going back over a letter or word at a time.
Otherwise, it just says blank.

I can sometimes read lists, such as in My documents, but not always.

I can read everything on websites, just not anything I type in.

 

Kim Carmichael

<mailto: kimberly.j.carmichael@xxxxxxx>

Phone:  678-530-6541

 

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