RE: JAWS not reading properly in Word, possible fix!
- From: "Chip Orange" <Corange@xxxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 19 Apr 2004 14:46:40 -0400
I'm afraid I have the same ocasional problem and I'm not using Norton. =20
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> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx=20
> [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of AB7HW Dick Lee Chrisman
> Sent: Saturday, April 17, 2004 9:43 AM
> To: jfw@xxxxxxxxxxxxx
> Subject: Re: JAWS not reading properly in Word, possible fix!
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> Hi
> This might help you since there has been a conflict with=20
> Norton's Anti Virus and JAWS. This solution was given to us=20
> by Debbie, hope it helps you. I had the problem of JAWS not=20
> reading Word documents and Email, this fixed my problem.
> Dick
> From: Debbie Scales
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> Do you use Norton? You need to disable the Office Plug in. Here is a
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> technical support notice by FS.
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> Details of Selected Bulletin
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> Bulletin Type: TSN
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> Date Posted: 03/12/2003
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> Short Description:
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> When opening a Microsoft Office application by opening=20
> a file, JAWS
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> may loose focus.
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> Problem:
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> This can occur in any MS Office application, but=20
> primarily occurs with
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> Microsoft Word. When locating a file in Windows Explorer or=20
> My Computer and
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> pressing ENTER to open the document in Word, JAWS sometimes=20
> loses focus.
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> Solution:
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> Press ALT+TAB twice to switch away from the document and back.
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> Or use the JAWS Cursor and click within the edit window.
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> It may be that Norton Anti-Virus or Norton System Works is
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> contributing to this problem. The following steps can be used=20
> to keep this
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> issue from occurring:
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> 1. Open Norton's User Interface.
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> 2. Open Options.
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> 3. Press numpad minus to activate the Jaws cursor and=20
> arrow to the
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> word Miscellaneous. Press the numpad slash to activate this item.
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> 4. TAB to the Enable Microsoft Office Plug-ins check=20
> box, and uncheck
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> it.
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> 5. TAB to the OK button, press enter, and then press alt + F4.
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> Source:
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> www.jfwlite.com
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> ----- Original Message -----
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> ----- Original Message -----
> From: "Keith Christian" <KChristian@xxxxxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Saturday, April 17, 2004 6:20 AM
> Subject: JAWS not reading properly in Word
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> > Hi,=3D20
> > I have installed JAWS on a new computer running XP home. =20
> When I am in=20
> > Word, JAWS wants to read the line I just left. There are other=20
> > problems like JAWS saying blank when arrowing over text=20
> left and right.
> > Minimizing Word and maximizing it again seems to help for a short=20
> > period of time. I think the little bugs are all related to=20
> the same=20
> > fix. I have seen this before but I do not know the fix. =20
> Can someone=20
> > help me with this?
> >
> > Thanks=3D20
> >
> > Keith
> >
> > --
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> --
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