Re: JAWS not reading properly in Word, possible fix!
- From: "AB7HW Dick Lee Chrisman" <ab7hw@xxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sat, 17 Apr 2004 06:42:45 -0700
Hi
This might help you since there has been a conflict with Norton's Anti Virus
and JAWS. This solution was given to us by Debbie, hope it helps you. I
had the problem of JAWS not reading Word documents and Email, this fixed my
problem.
Dick
From: Debbie Scales
Do you use Norton? You need to disable the Office Plug in. Here is a
technical support notice by FS.
Details of Selected Bulletin
Bulletin Type: TSN
Date Posted: 03/12/2003
Short Description:
When opening a Microsoft Office application by opening a file, JAWS
may loose focus.
Problem:
This can occur in any MS Office application, but primarily occurs with
Microsoft Word. When locating a file in Windows Explorer or My Computer and
pressing ENTER to open the document in Word, JAWS sometimes loses focus.
Solution:
Press ALT+TAB twice to switch away from the document and back.
Or use the JAWS Cursor and click within the edit window.
It may be that Norton Anti-Virus or Norton System Works is
contributing to this problem. The following steps can be used to keep this
issue from occurring:
1. Open Norton's User Interface.
2. Open Options.
3. Press numpad minus to activate the Jaws cursor and arrow to the
word Miscellaneous. Press the numpad slash to activate this item.
4. TAB to the Enable Microsoft Office Plug-ins check box, and uncheck
it.
5. TAB to the OK button, press enter, and then press alt + F4.
Source:
www.jfwlite.com
----- Original Message -----
----- Original Message -----
From: "Keith Christian" <KChristian@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, April 17, 2004 6:20 AM
Subject: JAWS not reading properly in Word
> Hi,=20
> I have installed JAWS on a new computer running XP home. When I am in
> Word, JAWS wants to read the line I just left. There are other problems
> like JAWS saying blank when arrowing over text left and right.
> Minimizing Word and maximizing it again seems to help for a short period
> of time. I think the little bugs are all related to the same fix. I
> have seen this before but I do not know the fix. Can someone help me
> with this?
>
> Thanks=20
>
> Keith
>
> --
> To post a message to the list, send it to jfw@xxxxxxxxxxxxx
> To unsubscribe from this mailing list, send a message to
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
> Archives located at: //www.freelists.org/archives/jfw
>
> If you have any concerns about the list, post received from the list, or
the way the list is being run, do not post them to the list. Rather contact
the list owner at jfw-admins@xxxxxxxxxxxxxx
>
--
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
To unsubscribe from this mailing list, send a message to
jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.
Archives located at: //www.freelists.org/archives/jfw
If you have any concerns about the list, post received from the list, or the
way the list is being run, do not post them to the list. Rather contact the
list owner at jfw-admins@xxxxxxxxxxxxxx
Other related posts:
