Re: JAWS not reading file lists
- From: trouble <trouble1@xxxxxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Thu, 15 Jan 2004 04:32:01 -0500
The display setting are they set to 800 by 640 and you may want to check
the color setting also. Lots of times with a new format these setting
default to anything but what jaws likes.
At 10:01 PM 1/14/04 -0500, you wrote:
>I'm using a Dell Dimension 2350 machine at work with 2.4ghz processor,
>512mb ram, 60gb hard drive but everything else seems to be integrated ...
>the sound and video. Jaws versions 4.51 and 5.0 cause the system to crash
>so all I can use is Jaws 4.5. But, all versions are not reading the files
>or folders listed in the Folders View of Windows Explorer nor the folders
>or files listed in MS Word's open dialog boxes. What's going on? I've
>done repairs on all versions and have downloaded any available
>patches. Win XP Pro is updated to all the newest released things offered
>by MS Windows Update. The system is fairly new ... just over 6-months but
>the problem didn't start until my workplace finally connected me to our
>network. 3-days after that my system crashed and required a reformatting
>... that our I.T. Dpt. took 6-weeks to complete. I've just got the system
>back but my problems persist. What can I do? Today I rolled back the
>video driver hoping that an older driver woul
> d resolve my problems. It didn't! Fortunately, it didn't cause any
> others either. I've got the oldest and the newest drivers offered by
> Dell. The video driver is an Intel 845 G/GL ... if I've got that
> right. My operating system is Win XP Pro and, of course, I've got Jaws
> Pro. Anything else you need to know? Just ask but please help me.
>Melanie
>
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Tim
trouble
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