I will check notepad, but I suspect that won't help as the problem seems to be in all edit fields as well as in Word. Word is all set normally. But I will double check. Thanks On May 19, 2011, at 3:12 PM, "Marquette, Ed" <Ed.Marquette@xxxxxxxxxxxxx> wrote: > I've never had trouble reading a document with track changes on. JAWS, > however, routinely causes my computer to crash hard when I try to insert or > edit comments. > To see if it is a global problem, create something in NotePad. Then, try to > load it. If that doesn't read properly, the problem isn't track changes or > comments. > Go to your View Menu and make sure no panes are turned on. The Task Pane > will cause problems. While you are at it, make sure Normal View is checked. > Then within the settings, be sure the style area width is set to 0. I can > guarantee bad results if this gets set much larger. > > > -----Original Message----- > From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of > Starrett, Kimberly A., VBAPHILSDT > Sent: Thursday, May 19, 2011 1:43 PM > To: jfw@xxxxxxxxxxxxx > Subject: RE: JAWS not reading any text > > There have been times when I've seen a similar thing with Jaws 11 and 12. > I'm thinking it had to do with the presence of comments in the document I > was trying to read. > > Try checking to see if track changes is turned on. If it is, turn it off and > see what you get. > > If you have an earlier version of Jaws, say 9 or 10, try reading the > document with an earlier version. > > K > > > > Kimberly Starrett > Product Development > Product Support Service (Benefits Product Support) > Insurance Product Division, Product Support Team 1 > Philadelphia Regional Office and Insurance Center > Tel: 215-842-2000 x4321 > Email: kimberly.starrett@xxxxxx > > -----Original Message----- > From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf > Of Susan Bernardo > Sent: Thursday, May 19, 2011 2:30 PM > To: jfw@xxxxxxxxxxxxx > Subject: Re: JAWS not reading any text -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx