JAWS not reading any text
- From: Sue B <sueb@xxxxxxxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Thu, 19 May 2011 13:52:46 -0400
Hi all,
I'm hoping someone on here has a troubleshooting idea that I haven't
tried already. It is a computer with Win7 64 bit. The problem is the
same with both JAWS 11 and 12. I have updated the video drivers and made
trial adjustments to the screen resolution. No change. In any word
processing application, in this case Word 2007 and Word Pad have been
tried, JAWS won't read the text for editing. It will say Blank if in
JAWS 11, but JAWS 12 just says nothing in response to any text editing.
This is true with web pages too. The title bar will read, Windows
Explorer screen is read. And I even opened a PDF that read. But I get no
links announced on a web page either. So, has anyone got any other
suggestions? I will resort to calling FreedomScientific tech support
next week when I'm on the system again, if no one here has any ideas. I
feel fresh out of them. I'm sure I'm in a box and forgetting to check
something important.
Thanks in advance for any ideas and suggestions.
Sue B.
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