grhrhrhrhrhrheeeat. just what I need right now. thanks for your e-mail though and to all others. ----- Original Message ----- From: Dave Hutchins To: jfw@xxxxxxxxxxxxx Sent: Wednesday, October 04, 2006 11:54 AM Subject: Re: JAWS crashing? Hi Patrisha, I have the same problem. It is probably a little of both the computer and jaws. I have thought of reformatting my computer. Dave Hutchins there is no better gift than to give of yourself ----- Original Message ----- From: Patricia To: jfw@xxxxxxxxxxxxx Sent: Wednesday, October 04, 2006 9:19 AM Subject: JAWS crashing? I am having a problem with closing and restarting JAWS, or even wanting to open a new copy of JAWS. I have a shortcut key implemented for both JAWS 7.0 and 7.10, but when I do the respective keystrokes neither version speaks while JAWS does appear on the screen. sometimes when I restart JAWS will start as I am restarting. I thought this might be a repair issue but I haven't used JFW 7 in awhile. could this be a computer issue or do you think it is a JAWS issue? I know it's strange so I don't expect much of an answer, but I thought I'd ask anyway because it's extremely frustrating, and no one looks forward to the alternative of formatting their machines. Patricia