Hi Matthew, If the ILM authorization resides on the hard drive, no need to remove it, she is going to re-format the drive. Ricque ----- Original Message ----- From: "Matthew Horspool" <matthew@xxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Saturday, October 15, 2005 4:47 AM Subject: Re: JAWS authorization Hi, Both the QUELLA and ILM keys are different and none overwrides the other. 1. Remove the QUELLA key - if you need steps, let me know. 2. Now, go to the start menu, choose programs, choose JAWS60, choose Tools, and then Remove Product Activation. 3. Follow the steps provided onscreen. ----- Original Message ----- From: "Vicki Wherry" <amethyst17@xxxxxxx> To: "JFW List" <jfw@xxxxxxxxxxxxx> Sent: Friday, October 14, 2005 11:42 PM Subject: JAWS authorization I am reformatting my laptop, and I have a question about removing the keys for JAWS. I have both 5.1 and 6.0 on the computer, and I'm not certain how to remove the keys. I know that 5.1 used a floppy, and I have that disk, but I used a new key for the 6.0. I'm not sure if the new type for 6.0 replaced the old one for 5.1 or not. If I need to remove just the one for 5.1, I can do that. If I also need to do something with the 6.0, I'd appreciate it if someone could let me know. I'll be putting both 5.1 and 6.0 back on the computer. Thanks. Vicki -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx