Re: JAWS and Vistas Live Mail Desktop
- From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Wed, 12 Dec 2007 21:56:58 -0000
Brilliant. May try it out then, thanks.
----- Original Message -----
From: James Scholes
To: jfw@xxxxxxxxxxxxx
Sent: Wednesday, December 12, 2007 6:49 PM
Subject: Re: JAWS and Vistas Live Mail Desktop
Yes indeed it does.
James Scholes
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From: Chris Hallsworth
Sent: Wednesday, December 12, 2007 6:45 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: JAWS and Vistas Live Mail Desktop
Oh cool. Does it work with pop/imap accounts? I have a Gmail account which
supports both. Thanks once again for sharing.
----- Original Message -----
From: James Scholes
To: jfw@xxxxxxxxxxxxx
Sent: Wednesday, December 12, 2007 6:27 PM
Subject: Re: JAWS and Vistas Live Mail Desktop
Windows mail is basically just a vista version of OE, while windows
live mail is a completely new email client from microsoft which can integrate
itself in to windows live messenger and other such services from microsoft.
Just like OE though once you get used to its slightly different user interface.
James Scholes
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Contact Details:
E-mail/MSN:
jamesscholes@xxxxxxx
Skype: james.scholes
Phone: (44)7765365980
Check out my blog at:
http://jamesscholes.wordpress.com
And my podcast feed at
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From: Chris Hallsworth
Sent: Wednesday, December 12, 2007 5:56 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: JAWS and Vistas Live Mail Desktop
Hi, what's the difference between Windows Mail and Windows Live
Mail/Desktop? Sorry for the ignorance. Thanks.
----- Original Message -----
From: James Scholes
To: jfw@xxxxxxxxxxxxx
Sent: Wednesday, December 12, 2007 4:39 PM
Subject: Re: JAWS and Vistas Live Mail Desktop
Hi, I know this is a problem, but if you have patience with the program
and just get to know the interface a little bit, you get used to the little
bugs like folders repeating with the arrow keys. I am using jaws 9.0.515 and am
using windows live mail desktop as successfully as I was when using outlook
express preveously, and have found that the bugs only occur after starting the
program, so as it checks my email for me every minute, I leave it open at all
times, and the bugs have sort of worked themselvs out, and who knows, maybe in
the next release of jaws, they might have been fixed. Jaws 8 and windows live
mail is a big no-no though, sadly.
James Scholes
================================================================================
Contact Details:
E-mail/MSN:
jamesscholes@xxxxxxx
Skype: james.scholes
Phone: (44)7765365980
Check out my blog at:
http://jamesscholes.wordpress.com
And my podcast feed at
http://www.gcast.com/u/jamesscholes/main.xml
From: Peter
Sent: Wednesday, December 12, 2007 2:36 PM
To: jfw@xxxxxxxxxxxxx
Subject: JAWS and Vistas Live Mail Desktop
Morning, thought this might useful for you all using Vista and Windows
live mail desktop.
It all worked wonderfully whilst I was using the beta version of the mail
program, but once it went to the release version all of a sudden I had problems
moving between folders, which acted as if it was sticking on a folder when you
press the arrow keys.
JAWS would also repeat a few things, despite me trying JAWS 8 and 9 the
probelm was the same and I managed to rule out that it wasn't a difference with
using the JAWS beta.
Anyway, this has been excelated with Microsoft several times now and
please see their response so far below.
I'll forward the final response from them to the list for those who are
interested.
I'd be interested to know if anyone else has noticed this.
In case somebody wasn't aware of live mail which you have to download, it
allows you to use HTTP email accounts such as MSN and hotmail with it which is
why I started using it due to not being able to use Windows Mail with them.
Cheers
Peter
From: Microsoft Customer Support
Sent: Tuesday, December 11, 2007 8:45 PM
To: Peter
Subject: RE: SRX1050643519ID - Windows Live Mail:Other:Viewing Messages
Dear Peter,
Thank you for patiently waiting for our response. This is Peter and I am
a Subject Matter Expert from Windows Live Mail Technical Support. Your message
was escalated to me and I would like to assist you with your issue on moving
the folders in Windows Live Mail with JAWS 8 & 9. I know how important it is
for you to have this issue resolved and I sincerely apologize for not being
able to respond to your message within 24 hours.
Peter, our product development team is aware of this issue and they are
working diligently for a resolution. We are also sorting through the large
amount of data from customer feedback that we have right now and once we have
determined the exact cause of this issue, we will use this information to
remedy the situation. Although we may not be able to commit in providing you
an exact date when this issue will be completely fixed, I would like you to
know that this issue has been flagged as "high priority."
I appreciate your continued patience and understanding regarding this
matter.
You are valuable at Windows Live, and we look forward to providing you
with consistent and effective service. We appreciate your input and involvement
in our Windows Live products.
Sincerely,
Peter M.
Windows Live Mail Technical Support
--------------------------------------------------------------------------
--- Original Message ---
From : "Peter"
Sent : Wednesday, December 05, 2007 10:37:08 PM UTC
To : "Microsoft Customer Support"
Subject : Re: SRX1050643519ID - Windows Live Mail:Other:Viewing Messages
Hello, please could you provide me with an update on your resolution of
this issue.
Thanks
Peter Holdstock
From: Microsoft Customer Support
Sent: Sunday, November 25, 2007 5:10 AM
To: Peter
Subject: RE: SRX1050643519ID - Windows Live Mail:Other:Viewing Messages
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