RE: JAWS System Dump File from Insert+Windows+F4

  • From: "Bissett, Tom" <tom.bissett@xxxxxxx>
  • To: "'jfw@xxxxxxxxxxxxx'" <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 14 Feb 2011 15:02:56 -0500

The dump directory is created under the
C:\Documents and Settings\userid\Application Data\Freedom 
Scientific\JAWS\11.0\Settings\JAWSMemDmp
There are a couple of files created in this directory.  These are the ones you 
need to send to FS.


Tom Bisset

________________________________
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Farfar Carlson
Sent: February 14, 2011 2:50 PM
To: jfw@xxxxxxxxxxxxx
Subject: JAWS System Dump File from Insert+Windows+F4

Daniel,

I sure don't remember, but someone on this list does know where it gets 
created. No, it doesn't take much disc space at all, and I think each iteration 
overwrites the previous.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording 
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Daniel McGee<mailto:mc-g@xxxxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2011 11:29
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

Hello Dave, not sure if you got my previous message so I will write again in 
case it got lost in the conversation or if anyone else can answer then please 
do.
When Dave was talking about the function to Kill Jaws, Jaws key, Windows and F4 
you mentioned it creates a file that if sent to FS it can help with them in 
figureing out the problem that was happening on the computer at the present 
time when it wasn't behaving correctly. Well my question is: where can this 
fouldor be located if ever I wanted to send the file to FS? Also adding to that 
I know one wouldn't do the command unless they really have to but I was just 
also wondering do the files take up a lot of memory i.e. Hard dics space and 
finally Is it safe to delete if they built up over time? Would deleting them 
effect Jaws in anyway?
Look forward to hearing from you or anyone else in ansering my questions.
Many Thanks
Daniel

From: Peter Holdstock<mailto:peterholdstock@xxxxxxx>
Sent: Monday, February 14, 2011 7:08 PM
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

MY pc at work is shut down every day. The fact I keep having a problem with 
word crashing at the moment doesn't help. Every time it brings up the not 
responding message jaws refuses to speak until I can get it off. Unfortunately 
narrator won't come up either and as usual most of our IT people don't have a 
clue about access technologies.

Peter

From: Farfar Carlson<mailto:dgcarlson@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2011 6:40 PM
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

Peter,

Happens to me about once a day, as well, and that's here at work. Still waiting 
an extra 20 seconds for JAWS to settle down and then reloading usually takes 
care of the problem, unless another application (usually Outlook) is hung up. 
then I use Narrator to uncover the culprit and close it down and then JAWS 
comes back up. Turn off Narrator and back to work.

Don't often have to do a complete power-off shutdown, perhaps once every three 
weeks.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording 
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Peter Holdstock<mailto:peterholdstock@xxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2011 08:01
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

Tried all that Dave. It's all fine on my home PC with Windows 7 but at work 
where we are running XP Pro sometimes I just lose it all together. Very 
difficult with my job as I'm interviewing people most of the day, need the 
computer, and because of the speed of the PC, network, security bits and pieces 
your talking about five or six minutes at least to get logged back on again, 
not to mention the work lost.

Peter

From: Farfar Carlson<mailto:dgcarlson@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2011 2:57 PM
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

Peter,

Wait 20 to 30 seconds after killing JAWS before attempting to load again. It 
needs to "flush" from the system.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio Recording 
and Mixing Studios, San Francisco Bay Area.
----- Original Message -----
From: Peter Holdstock<mailto:peterholdstock@xxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2011 06:46
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

Yeh works for me too. The difficulty then comes when JAWS completely refuses to 
come back up again.

peter

From: Hamid Hamraz<mailto:hhamraz@xxxxxxxxx>
Sent: Monday, February 14, 2011 12:44 PM
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

When Jaws freezes, i.e. Jaws key + F4 does not quit, I try the Jaws key + 
windows + F4 to force Jaws to exit. That usually works for me.
----- Original Message -----
From: Yadiel Sotomayor<mailto:yadosotomayor@xxxxxxxxxxx>
To: jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2011 3:54 PM
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

?When my computer freezes I always go to the task manager, processes and
press j for jfw and hit the aplication key. If I hear a sound I press down
arrow and hit enter twice to close jaws. Usually it works. However,
sometimes it doesn't. When that happens I usually wait for at least 5
minutes. I know it is anoying having a song playing while your computer is
locked up, but that usually means it is working and it is not completely
frozen. Once thanks for not waiting I crashed so bad my computer that I
needed to re instal windows.
Clean instal through and through. I lost everything because at the time I
did not backup at all. I learned my leason that's for sure.

--------------------------------------------------
From: "Douglas Richard Dexheimer" 
<drichardd@xxxxxxxxxxxxx<mailto:drichardd@xxxxxxxxxxxxx>>
Sent: Monday, February 14, 2011 1:01 AM
To: <jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>>
Subject: Re: corrupted version of WindowsRe: message about a JAVA update

> Actually I had several programs running at once--Firefox, Outlook Express,
> MSWord, Powerpoint, My Computer/Folder Options.  At one point I pressed
> Alt+Tab to changed the focus to another window and my Focus braille
> display and Jaws locked up; the music I had playing in Firefox continued
> playing.  I tried closing each of my apps one by one with alt+f4, Windows
> Task Manager, End Program (alt+e), shut down--but none of those steps
> worked; the music kept playing and Jaws remained silent, the Focus stayed
> on the same message. Finally I pressed and held the power button till the
> music stopped and my computer shut off.  When I pressed Power again to
> reboot, my computer started a vicious cycle of trying to Launch Windows,
> asking if I wanted to start in Safe or Normal Mode, then stopping and
> going back to the beginning of the bootup process, and the cycle just kept
> repeating--till I held Power to stop the computer.  With sighted
> assistance I located a message on the screen saying Windows couldn't start
> successfully, and apologize for the inconvenience.
> The best solution is not having so many things running at once, and if my
> screenreader freezes or goes to sleep, and none of the graceful steps for
> shutting down works, call for sighted help.  The helper would be able to
> close or get things running with a mouse or by looking at the screen for
> any dialogs that are invisible or inaudible to me.  Obviously Jaws or
> Windows got tied up in knots due to the overload or multitude of running
> apps, and forcibly stopping the computer corrupted the version of Windows
> and made it inoperable.  I could have saved the day by just being patient
> and getting help from whoever had the time.
> Thanks for the suggestions.
>
> Douglas Richard Dexheimer
> Chief of Braille Productions
> Born-Again Productions
> The Friedman Place, Apt.308
> 5527 N. Maplewood Ave.
> Chicago, IL 60625
> 773-409-6163
> drichardd@xxxxxxxxxxxxx<mailto:drichardd@xxxxxxxxxxxxx>
> ----- Original Message -----
> From: "Farfar Carlson" 
> <dgcarlson@xxxxxxxxxxxxx<mailto:dgcarlson@xxxxxxxxxxxxx>>
> To: <jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>>
> Sent: Sunday, February 13, 2011 10:41 PM
> Subject: Re: corrupted version of WindowsRe: message about a JAVA update
>
>
>> You probably pressed that key during a critical part of a disk drive
>> write
>> operation. No way to really know and all I can suggest is that you listen
>> to
>> your hard drive and make sure that it's not chattering when you press the
>> power button.
>>
>> Dave
>> Composed on a Dell Latitude 630 in the general vicinity of my Audio
>> Recording and Mixing Studios, San Francisco Bay Area.
>> ----- Original Message -----
>> From: "Douglas Richard Dexheimer" 
>> <drichardd@xxxxxxxxxxxxx<mailto:drichardd@xxxxxxxxxxxxx>>
>> To: <jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>>
>> Cc: "Paul Kushinger" <paul@xxxxxxxxxxxxxxxxx<mailto:paul@xxxxxxxxxxxxxxxxx>>
>> Sent: Sunday, February 13, 2011 17:21
>> Subject: corrupted version of WindowsRe: message about a JAVA update
>>
>>
>> I too had to reinstall Windows on a new drive because my former edition
>> of
>> XP got corrupted, due to pressing and holding the power button on the
>> computer when my screenreader and braille display froze.  When I (via a
>> sighted techie) installed a new version of XP on a new drive sent by my
>> brother, all my old files and programs were on the old drive (which had
>> the
>> former version of XP) but not the new one; a clean version of Windows
>> installed with the programs transferred from the old drive, but none of
>> the
>> old documents, emails, web browser favorites, Winamp bookmarks, etc.  The
>> techie transferred all the files and programs from the old drive to his
>> external thumb drive, then from the thumb drive to this new drive, but
>> not
>> all of them got onto the new drive.  Tonight he hopes to reconnect this
>> old
>> drive so I can find those old files and migrate them to the new drive.
>> Programs can't install from an old drive to a new; they have to be
>> reinstalled or redownloaded from scratch.
>> Why would pressing the power when my screenreader freezes, and nothing
>> else
>> I try works, corrupt Windows so it can't reboot anymore?
>>
>> Douglas Richard Dexheimer
>> Chief of Braille Productions
>> Born-Again Productions
>> The Friedman Place, Apt.308
>> 5527 N. Maplewood Ave.
>> Chicago, IL 60625
>> 773-409-6163
>> drichardd@xxxxxxxxxxxxx<mailto:drichardd@xxxxxxxxxxxxx>
>> ----- Original Message -----
>> From: "Alan Dicey" <adicey@xxxxxxxxxxxxx<mailto:adicey@xxxxxxxxxxxxx>>
>> To: <jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>>
>> Sent: Tuesday, January 25, 2011 11:00 AM
>> Subject: message about a JAVA update
>>
>>
>>> Hello Cy and Friends,
>>> Before I reinstalled Windows due to a corrupted version of XP, and
>>> completely started over with a completely clean System's Drive, I had
>>> this
>>> terrible problem all the time, even a couple times a day, it was so
>>> terribly annoying.
>>>
>>> I must assume then, it is because some "Cookie" was deleted when the new
>>> install occurred.
>>>
>>> I bet you are receiving this message because of some "Cookie" that got
>>> onto your system.
>>>
>>> If you can find the "Cookie" that brings this message into your system,
>>> and delete it, I am sure your problem will go away!
>>>
>>> With Best Regards,
>>> Alan
>>> Miami, Florida
>>> Alan Dicey, President
>>> United States Braille Chess Association - USBCA
>>> "Yes, Blind and Visually Impaired People, Can, and Do, Play Chess!"
>>> United States Braille Chess Association Home Page:
>>> http://AmericanBlindChess.org
>>>
>>>
>>
>> --
>> JFW related links:
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>>
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>> list owner at jfw-admins@xxxxxxxxxxxxx<mailto:jfw-admins@xxxxxxxxxxxxx>.
>>
>> --
>> JFW related links:
>> JFW homepage: http://www.freedomscientific.com/
>> Scripting mailing list:
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>> JFW List instructions:
>> To post a message to the list, send it to 
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>>
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>
> --
> JFW related links:
> JFW homepage: http://www.freedomscientific.com/
> Scripting mailing list:
> http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
> JFW List instructions:
> To post a message to the list, send it to 
> jfw@xxxxxxxxxxxxx<mailto:jfw@xxxxxxxxxxxxx>
> To unsubscribe from this mailing list, send a message to
> jfw-request@xxxxxxxxxxxxx<mailto:jfw-request@xxxxxxxxxxxxx> with the word 
> unsubscribe in the subject line.
> Archives located at: //www.freelists.org/archives/jfw
> Alternative archives located at:
> http://n2.nabble.com/JAWS-for-Windows-f2145279.html
>
> If you have any concerns about the list, post received from the list, or
> the way the list is being run, do not post them to the list. Rather
> contact the list owner at 
> jfw-admins@xxxxxxxxxxxxx<mailto:jfw-admins@xxxxxxxxxxxxx>.
>
Yadiel J. Sotomayor

E-MAIL: yadosotomayor@xxxxxxxxxxx<mailto:yadosotomayor@xxxxxxxxxxx>

--
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To post a message to the list, send it to 
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