The comment by the FS tech in the message below is exactly why I never, never merge settings when I change JAWS versions. The merge may work perfectly, and when it does, it saves a lot of time restoring settings, but when it doesn't work, well, ...
Gary King----- Original Message ----- From: "Loreal Lavigna" <Llavigna@xxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx> Sent: Tuesday, May 08, 2007 3:55 PM Subject: Re: JAWS 8.0.2107 and OE
I realize this may be the long work around for the OE problem myself and others have experienced in recent weeks since upgrading to JAWS8.0.2107, however, when I worked with a tech from FS we were able to rectify the problem. I did indeed need to remove JWS8 and all appropriate folders associated with it: personal settings and the program folder itself to be certain. Next I reinstalled JAWS8 and the latest update. Subsequently this did fix my issues with JAWS and OE. Though I realize it is a painful work around for many of us who simply want to fix the problem and be done with it, this solution however annoying and agrivating is still a solution never the less. The tech I spoke at length with from FS stated to me this is an issue when the personal settings are updated from the previous version of JAWS8 to the most current update we now have. He said FS is looking into this and took note of my query as to what the potential causes of this might be. I know this may not be the answer everyone collectively wants to hear. Believe me, I was less than thrilled about having to uninstall and then reinstall my version of JAWS. But in the long run I am glad I did. It restored everything and corrected the problems I personally was experiencing. I hope this solution helps others who may be experiencing the same or similar problems between the two programs. Enjoy getting something you like for free? Princess House Loreal Marie Lavigna Lifestyle Consultant Loreallavigna@xxxxxxxxxxxxxxxxxxx mobile: 518-330-5188 www.Princesshouse.com/llavigna Skype ID:Llavigna Always have my latest info Want a signature like this? ----- Original Message ----- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>To: <jfw@xxxxxxxxxxxxx> Sent: Tuesday, May 08, 2007 3:53 PM Subject: Re: JAWS 8.0.2107 and OEAdrian, I understand. But, not to be contentious, but when you say "despite thecomments here" or however you phrased it, you do know that although that maybe meaningful to us as a measure of customer discontent with the programand/or its updates, to FS, all that is second-hand anecdotal when one of us,like me, mentions to them that everyone's complaining about similarproblems. All they can say to that, rightly enough, is that everyone with aproblem or two or three ought to contact FS whether or not they happen tofeel like also airing their frustration on the list. I paraphrase, but, you know. We're often told this right here, by our own sober listmates who tire of the complaints and keep advising us to stop complaining on the list and just contact FS tech support. Although, personally, I believe that the list serves a healthy purposed of information exchange and social support priorto each of us contacting FS as if we were each in a solitary confinementcell at Attica (on my side of the country, I'd say "San Quentin" or "Pelican Bay"). So it's nice to share experience and stuff, is how I feel, unless noone who does so ever bothers to contact FS, as if their complaints on thelist are automatically channeled to Heaven or a satellite, depending on yourorientation, and then transmitted to FS as a booming voice that threatens their design team with dire consequences. Oh, well. The black humor of it all.----- Original Message ----- From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>To: <jfw@xxxxxxxxxxxxx> Sent: Tuesday, May 08, 2007 11:24 AM Subject: Re: JAWS 8.0.2107 and OEHi, Yardbird. I want to reiterate that I found JAWS 8 the best release ever,that is, until 8.0.2107. This is not to denigrate the experience you andothers have had with it. Clearly, FS can't get any JAWS version to work well with all systems. But for me, part of the frustration is that I was workingfaster than ever with JAWS 8.0.423, and now I'm back to a pre-6.2 level. Frankly, I'm also disappointed in FS's tech support. They refuse torecognize that these problems are real and directly correlated with (in this case) the current update, despite the volume of similar complaints here andno doubt at FS HQ. ----- Original Message ----- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx> Adrian, Cher and others: Just want to say that I'm experiencing the exactsame problem with Inbox selection speaking that you describe, and am also in the midst of trying to help FS diagnose this and a host of other defects in my Jaws of the same version, though most of my problems have happened with every version of Jaws 8 I've downloaded and installed. Just so you know that at least one other lister is playing the same game, spending the same timewith this, or even more. I would just forget Jaws 8 and call it a loss, except I fear that if they don't get helpful feedback from the most inconvenienced users about these issues, they'll have no chance to learn about and rectify the problems,and things will just keep getting worse, version after version. Grumble, brumble. ----- Original Message ----- From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Tuesday, May 08, 2007 5:28 AM Subject: JAWS 8.0.2107 and OE For anyone experiencing new problems with Outlook Express while using thelatest update of JAWS 8, I am reporting my latest contact with FS. Once it was clarified that they wanted me to delete only those OE files in my JAWSpersonal settings, I did as requested. There was no improvement. In fact, there was at least one change for the worse. I've since restored those OE files to my JAWS settings and await the next episode. -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfwIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact thelist owner at jfw-admins@xxxxxxxxxxxxxx -- No virus found in this incoming message. Checked by AVG Free Edition.Version: 7.5.467 / Virus Database: 269.6.6/794 - Release Date: 5/8/2007 2:23PM -- JFW related links: JFW homepage: http://www.freedomscientific.com/Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.comJFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxxTo unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.Archives located at: //www.freelists.org/archives/jfwIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx-- JFW related links: JFW homepage: http://www.freedomscientific.com/Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.comJFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxxTo unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.Archives located at: //www.freelists.org/archives/jfwIf you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx