Re: JAWS 8.0.2107 and OE

  • From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 8 May 2007 14:24:51 -0400

Hi, Yardbird. I want to reiterate that I found JAWS 8 the best release ever, that is, until 8.0.2107. This is not to denigrate the experience you and others have had with it. Clearly, FS can't get any JAWS version to work well with all systems. But for me, part of the frustration is that I was working faster than ever with JAWS 8.0.423, and now I'm back to a pre-6.2 level. Frankly, I'm also disappointed in FS's tech support. They refuse to recognize that these problems are real and directly correlated with (in this case) the current update, despite the volume of similar complaints here and no doubt at FS HQ.

----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>

Adrian, Cher and others: Just want to say that I'm experiencing the exact same problem with Inbox selection speaking that you describe, and am also in the midst of trying to help FS diagnose this and a host of other defects in my Jaws of the same version, though most of my problems have happened with every version of Jaws 8 I've downloaded and installed. Just so you know that at least one other lister is playing the same game, spending the same time with this, or even more. I would just forget Jaws 8 and call it a loss, except I fear that if they don't get helpful feedback from the most inconvenienced users about these issues, they'll have no chance to learn about and rectify the problems,and things will just keep getting worse, version after version.

Grumble, brumble.
----- Original Message -----
From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, May 08, 2007 5:28 AM
Subject: JAWS 8.0.2107 and OE

For anyone experiencing new problems with Outlook Express while using the latest update of JAWS 8, I am reporting my latest contact with FS. Once it was clarified that they wanted me to delete only those OE files in my JAWS personal settings, I did as requested. There was no improvement. In fact, there was at least one change for the worse. I've since restored those OE files to my JAWS settings and await the next episode.

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