Re: JAWS 8, OE and FS Tech Support

  • From: "Christopher Hallsworth" <chrishallsworth@xxxxxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Fri, 11 May 2007 07:44:54 +0100

To be honest, I've heard so many problems with the latest JAWS 8 updates
that it has actually put me off getting the latest updates. I have to
say I'm very happy with JAWS 8.0.423 demo, with the exception of the
annoying virtual cursor issue. However, we just have to lump it and like
it I guess <smiles>. Glad you've decided to stick with JAWS 8.0.423. By
the way, I use Word 2003 with it a lot and I've not experienced blank
lines when writing or reading documents. Hope that helps.
On Thu, 10 May 2007 17:30:07 -0400, "Adrian Spratt"
<A.Spratt@xxxxxxxxxxxxxxxx> said:
> Hi, Cher. Loreal's message the other day tempted me to go through the
> same process you just did with FS, but I was skeptical that it would help
> my situation and now you've confirmed my suspicion. So I just now
> uninstalled 8.0.2107 and re-installed 8.0.423. Ted pointed out that the
> .exe file for that version would be on my system because it was the first
> 8.X that I installed. So far, so good. With 8.0.423, the select problem
> you mention here has gone. I was also experiencing blanks in my edit
> fields, and I'll need to write a few messages and do some word processing
> to see if it has also disappeared. But there are no blanks in this
> message. Again, so far, so good. In my case, it looks as though going
> backwards is the solution.
> I can't emphasize how helpful the people on this list have been.  And to
> be clear, I know Loreal and others were right about the solutions they
> found for themselves.  The way JAWS has of acting differently on
> different systems needs all this input to direct each of us to the
> solution that works for ours.
> ----- Original Message -----
> From: Cher Bosch
> Adrian, I just completely uninstalled 8, downloaded the full latest
> version and reinstalled- with no change in the troublesome behaviors at
> all. I talked with FS tech support first, who suggested trying a repair,
> but JAWS would not allow this action; so then went the total
> uninstall/reinstall route. When I showed Reginald (FS) how JAWS only
> reads the first column in the messages list when the shift key is held
> down he *was* able to reproduce it.
> Cher
Christopher Hallsworth
E-mail: chrishallsworth@xxxxxxxxxxxxxx
Skype name chrishallsworth7266

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