Sounds pretty disastrous. I have two suggestions: 1. Go to the View Menu with Alt Plus V. Then, hit the letter "T" for tool bars. Be sure only standard and formatting are checked. I have found that having some other tool bars checked drives JAWS nuts, especially the borders and tables tool bar. 2. Sounds like a serious video problem. Be sure you have the latest drivers loaded. In connection with video issues, you might try JAWS 4.5, which is far, far superior to 5.0 when it comes to video issues. FS seems to have broken something in 5.0, making MS Word, especially, problematic to use. JAWS 4.5, however, is a peach. Ed Marquette 930 West 34th St. Kansas City, MO 64111 (816) 561- 7111 -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Anna K Byrne Sent: Monday, January 26, 2004 5:22 PM To: jfw@xxxxxxxxxxxxx Subject: Re: JAWS 5.0 and Word 2003 disaster If she has Norton, did you uncheck the Office plug in??? At 04:57 PM 1/26/2004, you wrote: >Hi, >Afriend of mine is using Word 2003 with JAWS 5.0 on a Toshiba laptop >running Windows XP. She can't get documents to read at all, and we've >tried setting the compatibility mode and playing with other settings. >No joy. Plus, when she changes the compatibility setting, it reverts >back every time she restarts word. It's a real drag. We've also run a >Word repair and a JAWS repair. No dice. > >I, by contrast, am using Word 2003 with JAWS 5.0 on a Dell 4600 desktop >running XP and everything is just peachy as far as I can tell. I have >no trouble at all writing and reading documents. I'd like to get her >going with Word 2003 but need some good tips on how to solve the >problem other than the usual zoom setting to 75%, ensuring that the >window's maximized, the obvious stuff. Got any? > >Cheers! >Tom > > > >-- >To post a message to the list, send it to jfw@xxxxxxxxxxxxx >To unsubscribe from this mailing list, send a message to >jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line.