I down-graded back to Adobe 9, the accessible version from their accessibility page. I ran into a problem when I received an error message when trying to pull up some adobe insurance forms. The message, in effect, said the version of Adobe I had couldn't open up the forms. I looked and noticed I had a later version than the accessible link on the adobe page. Go here to get it: http://www.adobe.com/help/accessibility.html Hope this helps. Judy ----- Original Message ----- From: Peter Holdstock To: jfw@xxxxxxxxxxxxx Sent: Sunday, November 21, 2010 9:49 AM Subject: Installing Adobe Flash Hi, I think this has been discussed recently and someone posted a solution. Basically the install doens’t seem to be accessible with JAWS. I thought the solution was to download and install the standalone version rather than trying to upgrade but that doesn’t seem to work either. I don’t have any version installed at the moment. I’m using Windows 7 64bit. Any help appreciated. Peter