RE: Info I got From Symantec
- From: "Robert S. Batchelor" <leehigh73@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 12 Feb 2007 10:02:08 -0500
How about getting off the soapbox for NOD32!
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-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Blake Sinnett
Sent: Monday, February 12, 2007 9:08 AM
To: jfw@xxxxxxxxxxxxx
Subject: RE: Info I got From Symantec
I certainly wouldn't bother with it. NOD32 has served me well for over a
year and a half now. I wouldn't go back if you paid me.
From: "Lisle, Ted (CHFS DMS)" <Ted.Lisle@xxxxxx>
Reply-To: jfw@xxxxxxxxxxxxx
To: <jfw@xxxxxxxxxxxxx>
Subject: RE: Info I got From Symantec
Date: Mon, 12 Feb 2007 08:21:13 -0500
Have mercy! What does that cost, and is it available to individual
customers?
Ted
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Arnaud de Bonald
Sent: Monday, February 12, 2007 4:10 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Info I got From Symantec
Hello,
and by the way, the corporate version 10 of the symantec antivirus is
far more accessible than the consummer one....
there's not this stupid fansy interface.
and no virus subscription to purchase, it's a lifetime upgrade....
>*********** REPLY SEPARATOR ***********
>
>On 11/02/2007 at 15:46 Wes Derby wrote:
>Hi, All.
>
>Just reading through list archives (I've had to set my subscription to
>"vacation mode" because there's just too much mail on a daily basis).
>Anyhow, I didn't know about Norton 2007's accessibility issues before I
>bought it. I've always used Symantec's products (except AntiVirus
>Professional Edition) without a problem. So, upon seeing the
>inaccessibility of this latest version, I wrote an email to their
customer
>support and tech support departments. Below is the response to what I
>wrote, and I figured I'd share it with all of you. There's a
"feedback"
>link in there, so feel free to visit that, and those who have Norton
>Internet Security or SystemWorks 2007, let them know what we want them
to
>do. Unfortunately, they don't include my original message, but
>essentially, I explained that their product is not useable with a
>screenreader, and let them know it was a big disappointment,
considering
>(from my point of view) how great the 2005 Norton products worked.
>
>On a sidenote, I've recently begun writing articles at a great site
called
>Associated Content, and have written a Norton 2007 product review (as
well
>as a few other articles about computers/internet from a blind
>perspective), and those should be published this week sometime...Just
>waiting on their payment offers so I can accept them. You can click
the
>link to my Content Provider page, found in my signature file right
before
>Symantec's message.
>
>
>---- Check out my articles at Associated Content. Subscribe, and
receive
>an email every time I publish an article. Are you interested in a more
>healthy, environmentally friendly home? Interested in a potential
>home-based business with no selling involved? Click Here for more
>information. Visit Designs By Derby for scrapbooks, custom greeting
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>and much more. Mylot.com; A Great New Online Community
>----- Original Message -----
>From: "Customer Service" <customerservice@xxxxxxxxxxxxxxxxxx>
>To: <wesderby@xxxxxxxxxxx>
>Sent: Thursday, February 08, 2007 10:58 AM
>Subject: Symantec Store [Incident: 070203-005043]
>
>
>
>Subject
>---------------------------------------------------------------
>Symantec Store
>
>
>Discussion Thread
>---------------------------------------------------------------
>Response (Udhaya Shankar) - 02/08/2007 10:58 AM
>Greetings Wes,
>
>Thank you for contacting Symantec Online Technical Support.
>
>I understand from your message that you would like to improve the
>accessibility features of 2007 versions of Symantec programs with
screen
>reader.
>
>Wes, I appreciate the suggestions that you have provided in order to
>improve accessibility features of 2007 version of Symantec programs
with
>screen reader. The suggestion has been forwarded to Symantec
development
>team in order to improve Symantec products. Please understand that
>Symantec works tirelessly for months on end to perfect every product
>before release, and subsequently does its best to hire the best people
>available to assist you with any issues that come up.
>
>Also note that many updates and changes to our products and services
are
>due to customer feedback.
>
>Should you wish to provide additional comments regarding any Symantec
>product or service, you may post your message at the following URL:
>
>> Web URL:
>http://www.symantec.com/feedback/
>
>Our feedback database is reviewed by management directly, and provides
a
>form for our customers to send feedback regarding enhancements to any
>Symantec product or service.
>
>Mean while, if you are facing any issues with Symantec programs
installed
>on the computer, do not hesitate to contact us.
>
>If you have further concerns or queries, please revert.
>
>Please feel free to contact us, if you need any further assistance.
>
>Regards,
>
>Udhaya Shankar
>Symantec Authorized Technical Support
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