Re: IE crashing at New York Times
- From: "Shari Weir" <shariweir@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 16 Aug 2005 14:22:35 -0500
Yes, it's true about older versions of Jaws working with the New York Times
site. I use both Jaws 5 and 5.1 and the NYT site works as it always has with
those versions.
----- Original Message -----
From: "Pickrell, Rebecca M." <rebecca.pickrell@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, August 16, 2005 12:53 PM
Subject: RE: IE crashing at New York Times
> I'm in the same boat as you. I've tried saving the web page personal
settings and IE crashes. I lose speech as well so don't know what the error
message says.
>
> In short, insert plus shift plus v does not work, at least not for me.
>
> Can you tell me who at NY Times you contacted? I'm going to email them as
well in hopes that since they changed the code in the first place, they will
change it back.
>
> Interestingly enough I've been told that this problem does not occur with
older JAWS's nor does it occur with Window Eyes.
>
> Very strange.
>
> -----Original Message-----
> From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
> Sent: Tuesday, August 16, 2005 1:42 PM
> To: JFW List; Jaws Lite
> Subject: IE crashing at New York Times
>
>
> I've been a daily site visitor to the New York Times Online for years,
with
> very few problems relating to screen reader accessibility, let alone fatal
> Internet Explorer crashes.
>
> But about a week ago, nearly everything I did after loading the initial
page
> of a Times article has brought up a crash message from IE, asking whether
or
> not I want to send an error report to Microsoft. Once I was given a
message
> or dialogue box that actually described or categorized the error involved,
> something about memory, but by the time that happened I was so distraught
> from trying to make the Times site function that I exited without stopping
> to read that message, and it's never reappeared since then.
>
> The Times tech support or customer support staff responded to an inquiry I
> sent them some days ago, and said that they'd gotten a similar complaint
> from other jaws users, and provided me a link to the FS site, I suppose
this
> is a support knowledge base entry or whatever it's called. I quote in
part,
> and will resume my comments below:
>
> Category: Internet Explorer
>
> Short Description:
>
> When reading Web pages, Internet Explorer unloads the page or stops
> responding (crashes).
>
> Problem:
>
> While using JAWS to read Web pages with cascading style sheets (CSS) in
> Internet Explorer, one of the following occurs:
>
> * The browser stops responding (crashes)
> * The page unloads
> * JAWS does not read all text that is visible on the screen
>
> These problems are often caused by imported cascading style sheets. The
> page's style sheet may also cause certain text or information to be
> unavailable
> to JAWS. Usually this occurs because the page displays text or other
> elements at some point after the page loads.
>
> Solution:
>
> JAWS 6.10 allows you to control how style sheets are processed. Do the
> following if you experience problems with a particular Web site:
>
> -- it goes on to explain how to use the on the fly verbosity Insert V menu
> to adjust the stylesheet item, and the personal Web page setting method
> Insert Shift V to make your adjustment permanent, if it works. My
> questions:
>
> 1. Is this really about stylesheets? I'm partially sighted, and I can't
> see more text appearing over the Web page in some fashion. Does anyone
know
> if the Times suddenly changed something about this aspect of their page
> designs only a week ago? If not, then this solution isn't going to work.
> 2. I still use Jaws 6.0 because, so far as I could tell from reading
> bulletins about the updates, they didn't offer any features that sounded
> relevant to my own daily needs. But as I don't understand what
stylesheets
> are, maybe that topic was mentioned and had I understood its implications,
> I'd have installed the updates.
>
> Any knowledgeable suggestions or questions will be very appreciated.
>
>
>
> --
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>
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