Re: I need to get installation maintenance started urgently on jaws8

  • From: "David Grossoehme" <davegross1@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 6 Mar 2007 21:00:18 -0600

Good evening Nicol:  It's strange how Freedom Scientific changed the way of
doing things for us.  You will need to search for the exe fir for Jaws.
Here's the name of the file J8.0.423U_ILM.exe.  You can find this file by
the following steps.
1.  Go to your start menu.

2.  Go your search sub menu.  You might have to arrow up or down to find it
but it's there.

3.  press your enter key and you will land on an option that say's file and
folders ...
4.  Press your tab key until you hear all  files and folders button.
5.  Press your space bar and you receive an edit box to search you
computer's drive by.  Here's where you need to type the name of file that I
gave you from above.
Make sure you type the file correctly into the edit box for the file name.
6.  tab 7 times and you should land on a search button which you will need
to press your spacebar to active the search function.

7 after the search has taken place press your tab key once to receive your
results.  If you don't wait long enought you might hear 0.

8 If you are lucky you have found the file for Jaws.
It's time to repair jaws.
9 press enter to set your focus on the file.
You may receive a security worning but this can be by passsed by pressing
the alt+r keys.
10.  If everythings goes in your favorite.  You will have a screen showing
your different options to remove or repair Jaws.
Good luck
Your Friend
Dave



----- Original Message ----- From: "nicol" <nicoljacobus@xxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, March 06, 2007 11:33 AM
Subject: I need to get installation maintenance started urgently on jaws8


HI folks
Our employer  purchased jaws8 for use at work. One of my colleagues who is
partially sighted have been given the assignment to install jaws8 onto our
machines.
Its not something we can do ourselves as there's a lot of codes that needs
to be entered from a printed document.
So now jaws8 is installed but I wanted to transfer all my settings from
jaws7 to jaws8.
In the first place I set jaws' speed and  punctuation and I also made a
setting in the default config file so that I can be able to use the numpad
and extended keys separately.To tell you exactly which settings it is: its
in the default configuration file: insert+f6, control+shift+d,  I went to
the keyboard item on the set options menu and I selected the checkboxes:
differentiate between numpad and extended keys and differentiate between
left and right shift keys.
I also have place markers which I use on my survey page which I want to use and then there is my dictionary files and script files with a few scripts I
created for Microsoft word and internet explorer.So I took the shortest
route: I went into jaws7's enu folder and I copied everything by pressing
control+a and control+c.
Then I went to jaws8's enu folder and I pressed control+v and I said: yes to
all.
So I was impressed when I noticed that the speed of jaws8 is the same as
jaws7;  the way I set it and all my configuration settings and dictionary
files were there.
But then suddenly I started getting many annoyances. First of all  when I
went into Microsoft word I get an error message box teling me that there is
a problem with a word mag script file.And then I also got an annoying
message: something to do with unknown function call to alerts.
That's what I made out it said. It is probably a function in the default
script file that went corrupt because  I  copied everything  from jaws7 to
jaws8.
So then I tried to find the installation maintenance  program of jaws8.
First I went into the programs menu under my start menu, in jaws8, in tools
but there is no installation  maintenance; only uninstall jaws.
Then I went into a folder under  program files  called  install shield
information.
And I pressed enter on a setup.exe file, but then jaws said something about:
sound max setup and  suddenly jaws freezed.
So then I restarted but nothing happened. So then I couldn't use my computer
at all. So then the  I T guys came out and they fixed the problem.
They  weren't  aware that I clicked on a setup file and  interrupted the
install by restarting, they just said that sound drivers went corrupt.
So my   colleague wasn't too impressed with me.So now my sound is  working
again but I still have the problem of my jaws scripts and functions not
working correctly because I tried to transfer everything from jaws7 to
jaws8.
I realized that I should only copied the dictionary files from jaws7 to
jaws8 and rather create that few  scripts myself all over and set the
configuration settings.
I made a big balls up by  copying everything from jaws7 to jaws8.
So now I need to repair jaws and I can't find installation maintenance at
all.
It seems as if jaws8 doesn't have installation maintenance, only uninstall
jaws.
Can anyone kindly advise me on how to repair jaws? I want to do it without
having to obtain the cd.
The jaws cds is kept by my colleague and he is a very cranky person and he
won't allow me to use the jaws cds myself and he will jump down on me if he
have to repair jaws because I messed up something.
So I'm really afraid to Ask Him so I need to  repair jaws without him
knowing anything.
Another alternative is that I can download the jaws8 setup file  from
freedom scientific onto my flash drive and then at work open the file from
my flash drive and it should give me an option to repair, modify or
uninstall then I can repair jaws.
But I noticed the file is 62 mb. Isn't there another way I can restore the
original files without the cd?
If my only other alternative  is then to download the file and in that way
repair jaws should I download the demo which is 58 mb or should I download
the  http download which is 62 mb.
Your help is desperately appreciated.
At this stage I haven't really encountered any problems that jaws doesn't
read something propperly but it keeps teling me: unknown function call;
unknown function call.
Even if I  go into the start menu and I open up a submenu it says that
message to me continuously.
THANKS IN DESPARATION


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