RE: How to Retrieve a Previous Update

  • From: "Lisle, Ted \(CHFS DMS\)" <Ted.Lisle@xxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 1 May 2007 08:40:57 -0400

If you installed as an update, look for a file with the letters
"jpatch."  I don't remember the whole thing, but do recall that.

Ted

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Adrian Spratt
Sent: Tuesday, May 01, 2007 8:06 AM
To: jfw@xxxxxxxxxxxxx; JAWSslite@xxxxxxxxxxxxx
Subject: How to Retrieve a Previous Update


Because of the problems I am experiencing with JAWS 8.0.2107, released
last 
week, I would like to return to the update to JAWS 8.0 that worked best
for 
me, which was 8.0.423.  I now see that a disadvantage of using JAWS's
"Check 
for updates" feature is that I'm not offered a choice of retaining my 
previous installation.

Does anyone have a suggestion for how I might retrieve 8.0.423?  I've 
checked the FS website, but you can download only the latest update.
I've 
also checked my system, but the only 8.0.423 file left has the .rpt 
extension.

A note on FS technical service.  On Sunday I wrote to detail the
problems 
I'm experiencing and that several others on these lists have reported
with 
8.0.2107.  This morning FS replied by asking me to unload JAWS and run
the 
default file.  This process, which will undoubtedly delay resolution by
at 
least another 24 hours, also proves to be futile.  According to MS, the 
default file is nowhere to be found in my system.  It makes sense, I
think. 
I never installed JAWS from the original CD, but waited for the first or

second update with fixes.

If anyone has any suggestions regarding this process, I'd also be 
interested.

A.S. 

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