Thanks. I've been to the Somantec website and read a lot. As far as running in Safe mode, any suggestions how to do that? I don't seem to have a setting that does that automatically. ----- Original Message ----- From: Richard Sherman To: jfw@xxxxxxxxxxxxx Sent: Tuesday, October 24, 2006 6:39 PM Subject: Re: HAXDOOR & JAWS Hi Vicki, A good computer friend of mine wrote me the following suggestion: Here is the Symantec website on that specific virus: http://www.symantec.com/security_response/writeup.jsp?docid=2003-113016-1420-99&tabid=3 I would also suggest running any spyware/virus software with Windows booted into Safe Mode that way it only starts what Windows needs to run. Hope this helps. ----- Original Message ----- From: Vicki Wherry To: JFW List Sent: Monday, October 23, 2006 6:50 PM Subject: HAXDOOR & JAWS I have recently been infected with HAXDOOR on both my desktop and laptop computers. I use XOFT SPY to remove the nasty thing, but it seems to come back, even though it says it's completely removed. When I reboot my computer, JAWS says it needs to make changes to my system, and it won't run until I reboot. Once rebooted, I usually have to manually begin running it. I also do a regscrub, clean all the cookies, temp files and temporary internet files. I empty the recycle bin, run Norton and NOD32. I can't get rid of HAXDOOR, and it seems to love playing tricks with my JAWS. Has anyone had any success in completely removing this infection, and if so, what tools did you use? My next option is to completely reinstall Windows on both computers. BTW, does anyone have any info on how this is spread? I use an encrypted router, although it is a B wireless router, and I have the Windows Firewall running most of the time. Thanks. Vicki