I have a user that is using GroupWise 6.0 and Jaws 5.1 on a Windows 2000 PC. He is having the following issues. Any help you can give me would be greatly appreciated. 1. When he writes a long email message and tries to review the information that he has written in the email message it will not allow him to do that until he selects refresh. He also has to select refresh each time he goes to a new line. 2. He also is having problems trying to access a menu using a hot key combination like "ALT+A" to open the actions menu from within an email. This does not happen all the time. There are occasions where he can use the hot key combination and it will work. 3. The other strange thing that happens is that he will open an "UNOPENED" item by pressing enter, and nothing seems to happen; well, actually he seems to go to a blank screen. If he presses "ALT+TAB" and return to the list of items and press enter again. This times the email will opens. Thanks Sherry Bradford PC Application Associate II Desktop Application Technologies (317) 594-1070 - phone (317) 595-1494 - fax sherry.bradford@xxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx