Fw: problems with jaws find in version 6
- From: "Kelly Pierce" <kpierce2000@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>, <blindtech@xxxxxxxxxxxxxxx>
- Date: Mon, 21 Feb 2005 09:45:21 -0600
According to the response below, it looks like FS has a problem where the
find command doesn't work in Internet Explorer using Windows XP Home in
version 6. their solution: check hundreds of web pages on our site daily
to see if a fix has been posted whenever we get around to it. A total
non-solution if I have ever heard of one. Needless to say, I am back to
using Jaws 5 and have discontinued use of Jaws 6 as I use IE constantly and
regularly use the find command.
Kelly
----- Original Message -----
From: "Freedom Scientific Technical support" <support@xxxxxxxxxxxxxxxxxxxxx>
To: <kellyjosef@xxxxxxxxxxxxx>
Sent: Thursday, February 10, 2005 8:29 PM
Subject: Fw: problems with jaws find in version 6
Dear Kelly
Thank you for contacting Freedom Scientific technical Support.
Unfortunately, this is a known issue on some systems. It is being reviewed
by our development team. As soon as a fix or an update is made available, it
will be posted to our site. If I can be of any additional assistance to
you, feel free to email me back.
Tracey Jackson,
Technical Support Specialist
Freedom Scientific Blind/Low Vision Group
-- Henter-Joyce, Blazie, and Arkenstone
Phone support: 727 803 8600, option #2
E-mail Support: support@xxxxxxxxxxxxxxxxxxxxx
Visit our website at:
http://www.freedomscientific.com/
Our Mission
To develop, manufacture and market innovative technology-based products
and services that those with vision impairments and learning
disabilities use to change their world.-----Original Message-----
From: Kelly Pierce [mailto:kellyjosef@xxxxxxxxxxxxx]
Sent: Thursday, February 10, 2005 8:38 AM
To: Freedom Scientific Support
Subject: problems with jaws find in version 6
Hello,
I just installed version 6 and discovered that the Jaws find does not work
at all, including all searches in Internet Explorer. I am using Windows XP
with SP2 on a P4 machine. I spoke to a friend of mine and he is having the
same problem. What can I do to use Jaws find in Internet Explorer. This
functionality is very important to me and the product is useless without it.
if there are no work arounds, when will FS have an update to install that
corrects the problem.
Kelly
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