I just received the following reply from Technical support at Freedom Scientific. ----- Original Message ----- From: "Freedom Scientific Technical Support" <spt@xxxxxxxxxxxxxxxxxxxxx>
To: <billwhite92701@xxxxxxxxxxxxxx> Sent: Monday, May 10, 2010 8:59 AM Subject: RE: Research it, Broken!, From: billwhite92701@xxxxxxxxxxxxxx Dear William: Thank you for contacting Freedom Scientific Support. A JAWS update is currently being developed to fix the issues with Research It which you outlined. We are aware of the problems and working on a solution. A JAWS 11 update will be released soon. We do not have an exact time frame. Thank you for choosing Freedom Scientific! If replying to this message, Be sure to include all previous correspondence pertaining to this issue so that we might more quickly assist you. Regards, Grant Downey Technical Support Specialist Freedom Scientific Phone support: 727 803 8600, option #2 E-mail Support: support@xxxxxxxxxxxxxxxxxxxxx Visit our website at: http://www.freedomscientific.com Our Mission To develop, manufacture and market innovative technology-based products and services that those with vision impairments and learning disabilities use to change their world. -----Original Message----- Sent: Saturday, May 08, 2010 2:57 PM To: Freedom Scientific Technical Support; Bill Bryan Subject: Research it, Broken!, From: billwhite92701@xxxxxxxxxxxxxx Support Name is = William White E-mail address is = billwhite92701@xxxxxxxxxxxxxx Product = Jaws 11 Serial Number = User subject description is = Research it, Broken! -- Start comment or suggestion -- I just tried to use the Research It feature with Time Search. I entered the city and state as Nashville, TN, and got a message back saying: No Results. I believe this feature is broken, and the area code feature might be broken as well. Could you please investigate this matter and respond to my letter? If it is broken, we would appreciate an update to fix this. Thank you for your consideration of this matter. Bill White <billwhite92701@xxxxxxxxxxxxxx> -- End comment or suggestion -- * * * End of document * * * -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
