Fw: Possible Jaws Problem???
- From: "David Poehlman" <poehlman1@xxxxxxxxxxx>
- To: "jfw users email list" <jfw@xxxxxxxxxxxxx>
- Date: Wed, 31 Dec 2003 09:10:35 -0500
----- Original Message -----
From: "David Poehlman" <poehlman1@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 29, 2003 9:41 AM
Subject: Re: Possible Jaws Problem???
the tip off here is the new printer installation. Make sure that the
printer is not blocking or has not changed the com1 settings. It is also
possible that the cable coincidentally went south so unless you also changed
the cable when you changed displays, you may want to check this out.
----- Original Message -----
From: "Jeff Bohrman" <jeffjaws@xxxxxxxxxxxxx>
To: "Mailing List JFW" <jfw@xxxxxxxxxxxxx>
Sent: Sunday, December 28, 2003 11:32 PM
Subject: Possible Jaws Problem???
Hi All:
Help!
We encountered a very strange problem a few days and we've been battling
ever since then with my computer.
When my daughter turned off Jaws the other day to use the computer herself
to check on email and browse on Internet which was nothing new for her as
well as our son. The major difference was, however, I have a new Desktop
which I got last February. The computer no longer could initialize Braille
driver when we tried to get Jaws to work with it. We also tried a different
Braille display to no avail before the tech came over on Saturday morning.
The tech said that since Power Braille units uses only COM1, we tested out
Braille Lite M40 which also did not work on COM1. We were somewhat
convinced that the serial port COM1 was defective and set BL M40 tow ork on
COM4.
Today I called Dell to report the problem with the serial card. They had us
do the performance test and claimed that the serial card was communicating
fine and dandy. They said it was probably Jaws problem? We've uninstalled
and reinstalled Jaws 5.0 quite a few times.
One additional note, before we encountered all that, we installed AIM 5.2
(you all said it was no problem), new printer, and changed other printer to
go to network, etc. We even "restored" the setting to before we made all
these changes as per Dell's advice. Dell could not help us further since we
got a new serial port card after I got the new computer elsewhere.
Help! If I have time tomorrow, I plan to call Freedom Scientific tomorrow.
Whew!
Thank you!
Jeff
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