Fw: No speech on any menu item...
- From: "Steggalls" <plsteggall@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 30 Dec 2003 18:35:20 -0800
The below messages are of some importance to several of the people on this
list; You know who you are...
Read them in order from bottom to the top...
Patrick
----- Original Message -----
From: "Freedom Scientific Support" <support@xxxxxxxxxxxxxxxxxxxxx>
To: <plsteggall@xxxxxxxxxxxxx>
Sent: Tuesday, December 30, 2003 5:52 AM
Subject: Fw: Adendum: No speech on any menu item...
> Dear Patrick
>
> Thank you for contacting Freedom Scientific technical Support. I would
> recommend you going to the Intel site and downloading the latest drivers
for
> this video card. Once the drivers are installed to the system, run a
repair
> on Jaws and see if this resolves your issue. Also, make sure the
settings> below apply on your system. Finally, try unloading Jaws from
memory and
> relaunching it to see if this resolves the problem of Jaws not reading
menu> items.
>
> 1. minimize all applications (windows key+m)
> 2. Unselect the item if it's checked (control+spacebar)
> 3. Activate the context menu (windows application key)
> note: this is the key to the left of the right control key on standard
> windows keyboards.
> 4. Press the letter r to activate the display properties
> 5. on the Themes Page:
> set to windows xp.
> To change press alt plus down arrow to open
> 6. Control Tab to the Desktop Tab
> Set background to bliss
> Set position stretch
> 7. Press Control Tab to Screen Saver
> Set to none]
> 8. Control Tab to Appearance Tab
> Set to Windows Classic Style
> Color Scheme Windows Standard
> Font Size Normal
> 9. Control+tab to the settings tab,
> color: 16 bit
> resolution: 800 by 600
> 10. Tab to okay and hit enter
>
> Suggestions for setting up folders in Windows XP
> 1. Hold down the Windows key and press the letter M to get to the desktop.
> 2. Press M for my computer and press Enter.
> 3. Press Alt plus t and down arrow to Folder Options and press Enter.
> 4. When on the general tab, set tasks to use Windows Classic Folders.
> Set to Open folders in the same Window.
> 5. Tab to OK and press Enter.
>
> Tracey Jackson,
> Freedom Scientific Technical Support Specialist
>
> The following additional resources are available for technical> support:
contact us directly at 727 803 8600.
> Visit our web site at
> http://www.freedomscientific.com/index.html
> -----Original Message-----
> From: Steggalls [mailto:plsteggall@xxxxxxxxxxxxx]
> Sent: Saturday, December 27, 2003 8:39 PM
> To: Freedom Scientific Support
> Subject: Re: Adendum: No speech on any menu item...
>
>
>
> Tracey Jackson,
> I followed your directions and came up with the following info:
>
> Intel (R) 82815 graphic controler
>
> Hope this is what you want, Patrick
>
> PS. Sorry the holiday were busy...
>
> ----- Original Message -----
> From: "Freedom Scientific Support" <support@xxxxxxxxxxxxxxxxxxxxx>
> To: <plsteggall@xxxxxxxxxxxxx>
> Sent: Monday, December 01, 2003 5:10 PM
> Subject: Fw: Adendum: No speech on any menu item...
>
>
> > Dear Patrick
> >
> > Thank you for contacting Freedom Scientific technical Support. This
> could
> > be due to the video card in use. You will need to take the steps below
to
> > provide me with your video card information.
> >
> > 1. Minimize all applications (windows key+m)
> > 2. Press the letter m until you get to my computer
> > 3. Activate system properties by performing the alt+enter command on
this> > item
> > 4. Control+tab to the hardware page
> > 5. Tab to the device manager button and hit enter
> > 6. Tab to the listview if you are not already in it
> > 7. Press the letter d or use the arrow keys until you get to display> >
adapters and use the right arrow key to open the item
> > 8. Down arrow and let me know the items that appear under display
> adapters
> >
> > Once this is complete, you can perform the alt+f4 command to exit the
> > window.
> >
> > Tracey Jackson,
> > Freedom Scientific Technical Support Specialist
> >
> > The following additional resources are available for technical
> > support: contact us directly at 727 803 8600.
> > Visit our web site at
> > http://www.freedomscientific.com/index.html
> > -----Original Message-----
> > From: Steggall [mailto:plsteggall@xxxxxxxxxxxxx]
> > Sent: Monday, November 24, 2003 8:31 PM
> > To: Freedom Scientific Support
> > Subject: Re: Adendum: No speech on any menu item...
> >
> >
> >
> > Tracey Jackson:
> > Your answers:
> >
> > 1.) I'm using Windows XP Pro
> >
> > 2.) At this time I'm using JAWS 5.0 demo version > >
> > 3.) I really don't know how to find out what video card I have on this>
> sysstem, could you please tell me, thanks!
> >
> > 4.) Every menu from the context menu (right mouse key) to all menus
using
> > the 'alt' key and the 'aplication' key will not voice any more than the>
> opening words. This is in all applications so far.
> >
> > I'm in a real quondry without menu access...
> >
> > Best, Patrick
> >
> > ----- Original Message -----
> > From: "Freedom Scientific Support" <support@xxxxxxxxxxxxxxxxxxxxx>
> > To: <plsteggall@xxxxxxxxxxxxx>
> > Sent: Friday, November 21, 2003 8:48 PM
> > Subject: Fw: Adendum: No speech on any menu item...
> >
> >
> > > Dear Inquirer,
> > >
> > > Thank you for contacting Freedom Scientific technical Support. I
will
> > need
> > > you to provide me with the information below.
> > >
> > > 1. What operating system is in use?
> > > 2. What's the exact version of Jaws in use?
> > > 3. What type of video card is on the system?
> > > 4. Does this happen in all applications or one specific application.
If
> > just> > > one or a couple applications, please outline the application
name and> > > version.
> > >
> > > Tracey Jackson,
> > > Freedom Scientific Technical Support Specialist
> > >
> > > The following additional resources are available for technical
> > > support: contact us directly at 727 803 8600.
> > > Visit our web site at
> > > http://www.freedomscientific.com/index.html
> > > -----Original Message-----
> > > From: Steggall [mailto:plsteggall@xxxxxxxxxxxxx]
> > > Sent: Thursday, November 20, 2003 5:42 PM
> > > To: Freedom Scientific Support
> > > Subject: Adendum: No speech on any menu item...
> > >
> > >
> > >
> > > Adendum to the below message:
> > > Now it will not move up and down the menu lists at all... so I am
> > > unable to change any settings what so ever. I'm in a really desparte
> > > situation here...
> > >
> > >
> > > >
> > > > Tracey Jackson,
> > > > Hello there; yeah some trouble once again...When ever I go to
use
> > any
> > > > menu for whatever reason I will say sellect alt; JAWS says, "Menu
Bar"
> > > then
> > > > when I press up or down arrow JAWS says, "Menu active" But at this
> > point
> > > > none of the menu choices will be spoken.
> > > > The only choices I can make are the ones that I have memorized
> where> > > > they are, go figure?
> > > > I went into the verbosity manager and it was set on echo> >
highlighted,> > > so> > > > I set it on all. Then it just says to much
info, HAHA! Are there
> other> > > > settings that must be set somewhere else?
> > > >
> > > > Thanks, Patrick
> > > >
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