Re: Freedom Scientific introduces bugs intentionally!

  • From: "Gary King" <w4wkz@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 8 Aug 2010 12:32:34 -0500

Go to

http://blindbargains.com/

and read several posts about the latest lawsuits filed by Freedom Scientific. And the last I heard, they are still pursuing their patent infringement lawsuit against GW Micro even after the Patent Office said it was without merit.

If FS would get rid of the lawyers and hire more programmers instead, maybe Open Book and PEARL wouldn't be nearly 3 months late being released, and JAWS for Windows would have fewer bugs.

Gary King
w4wkz@xxxxxxxxxxxxx

----- Original Message ----- From: "Yadiel" <yadosotomayor@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, August 07, 2010 6:54 PM
Subject: Re: Freedom Scientific introduces bugs intentionally!


I have heard a lot mentioned the two law suits of or to freedomscientific. Can somebody please tell me what are they suppose to be about? I am in a lost here. Please clarify.


Yadiel

--------------------------------------------------
From: "Gary King" <w4wkz@xxxxxxxxxxxxx>
Sent: Saturday, August 07, 2010 3:17 PM
To: <jfw@xxxxxxxxxxxxx>
Subject: Re: Freedom Scientific introduces bugs intentionally!

I think such a petition will do about as much good as the one against the requirement for signed 64-bit Braille drivers did, that is, none! Freedom Scientific doesn't really care what the blindness community thinks about them. The only way to get their attention is to vote with your money, that is, spend it elsewhere. That being said, if Freedom Scientific Products are the only ones that meet your needs, you will have to stick with them whether or not you like their business practices, for example, the 2 latest lawsuits.

Gary King
w4wkz@xxxxxxxxxxxxx

----- Original Message ----- From: "Armond" <armond1980@xxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, August 07, 2010 1:55 PM
Subject: Re: Freedom Scientific introduces bugs intentionally!


If you are only talking about the Unicode bug, then Windo-Eyes should be a good alternative for now. At least Windo-Eyes don't have the Unicode bug. Waiting for some more good responses about the JAWS issue! I'm even thinking about making a petition to Freedom Scientific regarding it. What do you think? ----- Original Message ----- From: "Zdenek Vopat" <zdenekvopat@xxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, August 07, 2010 11:13 AM
Subject: Re: Freedom Scientific introduces bugs intentionally!


can someone finally spelled out thee real alternatives for me, which of them are better than jaws please! I hear on this list that there are real alternatives but nothing specific as to what is bbetter than jaws if you know an alternative superior to jaws just say it so all of us could benefit. For instance the authors of linux distribution vinux admit that the speech software for linux is still more limited tthan jaws is. I don't feel comfortable buying a mac, specially since FBI cqan get a hold of my info and as well as importantly the cost of mac acceeds the cost of upgrade of jaws many times. So any real superior alternatives, or is it just a talk and being fed up with a corporation named freedom scientific? I wonder whether users of other screen readers don't have similar complains about their own software. Many thanks ofr a clear and specific answer to which software is superior to jaws.
Zddenek

----- Original Message ----- From: "Dorothy Ingram-Gorban" <Dorothy.ingram-gorban@xxxxxxxxx>
To: "org, jfw@freelists. " <jfw@xxxxxxxxxxxxx>
Sent: Saturday, August 07, 2010 4:25 PM
Subject: Re: Freedom Scientific introduces bugs intentionally!


John it has obviously served you well in its time and may continue ,but it is a wise manufacturer of any product who listens to its customers,and they are the blind world wide, some have never been subsidised but used their
savings, some on this list are in residential nursing homes on a fixed
income, and still loyal to fs, but if fs fails to listen,now of all times to
the concerns of its customer base it will fail in the same manner many
famous products have done in the past, for the first time there real
choices, and whether or not fs is wise I think will soon be apparent.
Regards  Dorothy
----- Original Message ----- From: "John R. Vaughn" <jrvaughn44@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, August 07, 2010 12:35 AM
Subject: Re: Freedom Scientific introduces bugs intentionally!


I concur with your sentiments. I have been using Jaws for over 20 years
now
and it kept me employed, enjoying life and now enjoying retirement.
FS and Jaws are not the be all and end all, but they have to have a product that works for folks. If it is not working for you, move on. Meanwhile, this is a Jaws list to be a positive support to other jaws users. Lets do
this or I will move on.
John in sunny florida
----- Original Message ----- From: "Zdenek Vopat" <zdenekvopat@xxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, August 06, 2010 6:13 PM
Subject: Re: Freedom Scientific introduces bugs intentionally!


that's my understanding that eloquence is a history, but I am not freedom scientific better check out with them. I did not mean to crriticize the other fellow just asking to be more thoughtful and careful with words. It
seems to me that on this list there has become fashinable and perhaps
rightly so to critisize jaws but noone suggests better product or am I
missing something?
Zdenek

----- Original Message ----- From: "Farfar Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, August 06, 2010 5:44 PM
Subject: Re: Freedom Scientific introduces bugs intentionally!


Zdenek,

I agree that the statement is almost meant to be inflammatory.

You wrote: "I believe that they are leaving eloquence instead of focusing
on
using the realspeak  voices..."


Just to clarify, did you mean that they are moving away from Eloquence
and
will instead push to use RealSpeak voices?

I'd not be happy with using only RealSpeak for my day-to-day work.

Dave
----- Original Message ----- From: "Zdenek Vopat" <zdenekvopat@xxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, August 06, 2010 07:48
Subject: Re: Freedom Scientific introduces bugs intentionally!


that's a pretty strong claim to make. In any rate I believe that they are leaving eloquence instead of focusing on using the realspeak voices that
you can download for free, so perhaps that may explain the issue.
Zdenek

----- Original Message ----- From: "Devona" <djasister@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, August 06, 2010 4:31 PM
Subject: Re: Freedom Scientific introduces bugs intentionally!


Did they fix it?

--------------------------------------------------
From: "Armond" <armond1980@xxxxxxxxx>
Sent: Friday, August 06, 2010 8:19 AM
To: <jfw@xxxxxxxxxxxxx>
Subject: Freedom Scientific introduces bugs intentionally!

Hi, all,
Many of you might find the following email exchange between a friend of
mine and Freedom Scientific's Jonathan Mosen shocking or, rather,
frustrating. Basically, it describes a Unicode-related bug in newer releases of JAWS 11 which later turned out to be an intentional move on
the point of Freedom Scientific to get users to purchase a certain
right-to-left language pack from a dealer--at a higher cost--though
this
is against the spirit of the Unicode feature. Here's my friend's
message--note that he himself doesn't have a blog or venue to voice his concerns and isn't interested in pursuing that line of action either
for
various reasons, so I'm doing that on his behalf and on the behalf of
those who have been affected:
------------
Hello Jonathan,
Please forgive me for sending you this message. The following bug is so
serious that I decided to notify you as I don't know to which
FreedomScientific employee it should be sent. This affects the latest
JAWS
11 update.
As you know, each unicode symbol or character has a value in hex. For
instance, the Persian or Arabic character "?" ("Alef") has the
following
value: U+627.
Now JAWS 11 interprets hex values in the form of the correct value
minus
1. That is, for instance, the letter "Alef" with the value of U+627 is read is "Yaa hamzeh" which has the hex value of U+626. That's quite strange, but the bug indeed affects all unicode symbols modified in Eloq.sbl! This means that I can't use the Eloquence engine to type or
read
characters in Persian and Arabic because what I type or whatever the
cursor points to will be read as something else by JAWS 11.0.1447.
Would you please inform JAWS developers about this bug? I don't want to
downgrade to the previous JAWS 11 release.
All the best,
Amir
------------
My friend's second message:
------------
Just as a follow-up to my previous message, this bug affects the
behavior
of NumPad5 in a slightly different way. That is, if NumPad5 is pressed once on a Unicode character which has a certain value in Eloq.sbl, JAWS incorrectly reports that character in the form of the actual Unicode
value
minus 1. However, if NumPad5 is pressed twice on a Unicode character
for
its phonetic representation, JAWS incorrectly reads it in the form of
the
actual Unicode value plus 1. Just thought I'd pass this finding, too.
Best,
Amir
------------
Jonathan's reply:
------------
Hi Amir, the issue you've advised me of is actually a design change in JAWS. If you could please let me know your serial number, we'll look at your situation further and see if there's anything we can do for you.
Jonathan
------------
My friend's reply:
------------
Hi Jonathan,
That's a bit strange because the JAWS online help still indicates that Unicode symbols can be added for engines like Eloquence which support
it.
Eloq.sbl is mentioned, too. At any rate, am I correct in assuming that
in
the future it would be impossible to use Eloquence to read and type modified Unicode symbols and get correct feedback? May I ask why this
decision has been made?
As I live in a country which is now under various sanctions, I can't
use
credit cards or PayPal to pay for any app including JAWS, so I have to
use
it in demo mode. The only exception to this is, as you know, use apps I
test. On the other hand, I heavily depend on JAWS for reading and
writing
Persian letter by letter, using my modified Eloq.sbl file in
combination
with Eloquence, because Persian doesn't have a TTS engine.
Would it be possible to kindly make changes to the status quo?
Best,
Amir
------------
Jonathan's reply:
------------
Hi Amir, JAWS now requires a language processor to work with Arabic and
Hebrew correctly.
This can be sourced from our Arabic distributor Medialog -
http://www.medialog.ws
Hope this helps.
Jonathan
------------
My friend's final reply:
------------
Hi Jonathan,
Thanks for the note regarding the Arabic distributor of
FreedomScientific
products. However, following the URL which you provided results in the display of a webpage with an error message, regardless of the browser used, indicating that the page cannot be displayed. Do you happen to
have
a download link for that language processor? As I badly need the
processor, your help would be greatly appreciated.
For your information, I'm pasting the error message which is apparently
in
both French and English below.
Medialog Accessibilities
404 - Fichier ou répertoire introuvable. frame
Erreur de serveur
404 - Fichier ou répertoire introuvable.
La ressource que vous recherchez a peut-être été supprimée, renommée ou
est temporairement indisponible.
404 - Fichier ou répertoire introuvable. frame end
The page cannot be found frame
The page cannot be found
The page you are looking for might have been removed, had its name
changed, or is temporarily unavailable.
--------------------------------------------------------------------------------
Please try the following:
. Make sure that the Web site address displayed in the address bar of
your
browser is spelled and formatted correctly.
. If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
. Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services  (IIS)
--------------------------------------------------------------------------------
Technical Information (for support personnel)
. Go to Microsoft Product Support Services and perform a title search
for
the words HTTP and 404.
. Open IIS Help, which is accessible in IIS Manager (inetmgr), and
search
for topics titled Web Site Setup, Common Administrative Tasks, and
About
Custom Error Messages.
The page cannot be found frame end
Best,
Amir
------------
Now, do you think this intentionally-introduced bug, which affects
certain
right-to-left languages, shouldn't be addressed in JAWS 12?
Interestingly,
even the first iterations of JAWS 11 didn't exhibit this bug, but its later releases do. I sincerely hope Freedom Scientific address that
more
responsibly without thinking about the extra copies it might sell to
those
who do not even need an Arabic or Hebrew TTS engine to read individual right-to-left languages. This is like getting Windows users in certain countries to purchase localized releases of Windows just to be able to
read and write in their own native languages.
BTW, if you can remember, my friend Amir has been behind the
Symbian-oriented MobileSpace blog and also participates in beta testing
certain accessibility-related products for the visually impaired.
Best regards,
Armond
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