RE: Forced to switch to JFW Pro
- From: "Cy" <cselfridge@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sun, 4 Dec 2005 09:27:05 -0600
One of the problems with the HP computers is the amount of "free"
software they are loaded with. They seem to come with a lot of "free"
support software which turns out to be demo versions and will expire in
30/90 days forcing you to either remove it or purchase it.
As with many new computers the operating system is loaded onto a
segregated part of the hard drive which seems to be inaccessible to you
for updating.
In the past year or so I have seen more computers loaded with Media
Center. Again, there was a thread on this list discussing JAWS and Media
Center.
Some say that regular JAWS will work with it and other say it won't. (?)
Perhaps the older versions (say pre 6.0) will work just fine with it but
no JAWS, Window-Eyes or Hal will work with the Media Center program
itself.
The thing is a nightmare so just leave it alone. As Consumer Reports
often states, "There are better choices".
I have also seen an increasing number of the "referbished" computers
loaded with XP Pro so beware!
Cy, the Anccccient Okie...
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Chris Skarstad
Sent: Sunday, December 04, 2005 8:59 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Forced to switch to JFW Pro
yes, and I don't believe thatFS *tricks* people into purchasing XP
pro. They are going to recommend it in some cases, and the uneducated
person who doesn't bother to do research will just happily go along with
them, only to find out that it doesn't work later on. I don't know why
so
many people on this and other lists have had bad experiences with FS
tech
support, because I never had it when I called them. I did have one guy
who
didn't have much of a personality, but he did help me fix the problem,
and
all the guys I've talked to were nice. The e-mail tech support is a bit
lacking because they're a bit slow to respond and a lot oof times the
answers are less than helpful so it's always better to call them and
talk
to someone, at least that's where I've had my best luck. as to the
situation at hand, I would most certainly take that damn computer back
and
if it's under waranty, which it most definitely should be, get a new
one. Also, I would definitely stay away from anything HP makes as far
as a
computer system. I've heard nothing but horror stories about their lack
of
stability and reliability, and this isn't even counting what JAWS does
to
them! So hopefully, a new computer can be purchased, with xp home. I
can
honestly see why that mistake was made though, you don't hear about
media
center addition as much, and until today, I didn't know that JAWS
recognized that as being xp pro.
At 08:45 AM 12/4/2005, you wrote:
>Okay... this isn't a freedomscientific bashing lis Let's try and keep
>things relatively on track here, pretty please?
>
>James,
>List Admin
>
>At 09:42 AM 12/4/2005, you wrote:
>>the cost of xp pro os is about 100 dollars more that is all. it is
>>kind of sad that fs has to stoop to levels like this to make a point
>>to the blind people out there, meaning that fs is a money hungry
>>company and doesn't care what or how they make money to gain more
>>status in making a product that is to work with out any flaws. but
>>clearly it hasn't happened. and you can get a custom made for under
>>1000 dollars for about 300 or 400 dollars
>>I know of a place that builds these kind of custom systems.
>>jaws is certainly a resource hog,
>>and the corruption of windows core is true in the sense that they have
to
>>hack into windows to get the info that is needed well, other
>>products/screen readers mentioned here before do not do such things.
>>and why does fs have to trick people into purchasing jaws pro
anyway?on
>>another list eric said
>>Begin quote
>>you never know when standard support will be going away"
>>end of quote
>>
>>----- Original Message ----- From: "Joseph Machise"
>><josephmachise@xxxxxxxxxxx>
>>To: <jfw@xxxxxxxxxxxxx>
>>Sent: Sunday, December 04, 2005 8:19 AM
>>Subject: Re: Forced to switch to JFW Pro
>>
>>
>>>Well Katrina,
>>>You are silently in a lot of hot water.
>>>If I were you,
>>>I would take the Computer back.
>>>And get a custom one made with your own version of windows. I have
>>>had my problems with fs, and the ATI Cards,
>>>Jaws is a resource haug,
>>>it also messes up the core of windows.
>>>It will cost you $1000 or more to get a custom machine built, from
now
>>>on a lesson learned.
>>>Don't by Computers with windows built on, because if your machine
>>>should crash,
>>>when you put your windows back you will lose all your data,
>>>and the machine will be put back as it was when you bought it.
>>>If I were you, I would get my own machine and put your own windows
on,
>>>if you by XP pro. that is more money than XP home.
>>>FS doesn't care about anybody, all they care is about people with
money.
>>>You sound like a nice person Katrina, I wish you were my girl friend,
>>>but I have to go, good luck, I hope I can be of some help.
>>>If you need any more information,
>>>You can write me off list, or call me on the phone.
>>>#781-599-6664
>>>Email is josephmachise@xxxxxxxxxxx
>>>Joseph
>>>----- Original Message ----- From: "Katrina" <kanderson@xxxxxxxxxx>
>>>To: <jfw@xxxxxxxxxxxxx>
>>>Sent: Sunday, December 04, 2005 2:35 AM
>>>Subject: Forced to switch to JFW Pro
>>>
>>>
>>>>After spending the last week dealing with several problems getting a
>>>>new desktop computer to work, it turns out I am faced with the worst
>>>>problem of all, and everything I have gone through thus far may have
>>>>been a huge waste of time, money, and resources. Obviously I will
>>>>contact FS Monday about this matter, but that will be my first day
>>>>back to work after a long vacation, so I may not have an easy time
>>>>of getting to speak with somebody during business hours. In the
>>>>meantime, I was hoping somebody on this list could help.
>>>>
>>>>I thought that my new computer came with Windows XP Home, but
>>>>instead
>>>>it has
>>>>Windows XP Media Center. I had never heard of that, and actually
had
>>>>thought there were only two versions (Home or Pro). I knew to not
get
>>>>Windows XP Pro, but apparently I should have known to stress that my
>>>>version
>>>>of JFW would only work with XP Home, and made sure to not get the
Media
>>>>Center. I had called FS to ask if there was anything I needed to
stay away
>>>>from and/or know about before buying the computer. I specifically
asked
>>>>about the ATI video card, as I had heard that could be a problem. I
was
>>>>advised on that topic, but was given no other advice. Oh well, that
is
>>>>water under the bridge. Now I need to figure out how to solve the
problem
>>>>at hand. After installing JFW, I was given a message about this
version of
>>>>JFW not working with XP Pro, etc. I thought that was interesting,
>>>>because I
>>>>didn't purchase XP Pro. I did a bit of research on the FS Website,
and
>>>>learned that FS does not support Media Center (and/or hasn't tested
>>>>it), but
>>>>that it would work with the professional version of JFW. Well, it
was a
>>>>great time to find that out! (frown)
>>>>
>>>>As I see it, there are three choices. First of all I called HP to
>>>>ask if the HP Pavilion with Windows XP Media Center could be changed
>>>>to XP Home. I was told absolutely it could not! I was advised to
>>>>return the computer, and get one with XP Home, so that is my second
>>>>option. Or then there is the third option of purchasing the JFW Pro
>>>>version. Since the first option appears to be out of the question,
>>>>I'm left with two choices. I truly don't
>>>>want to think about returning the computer and getting another one,
as I
>>>>have spent a good deal of time and money getting this computer
working. I
>>>>have had lots of people help with transportation, installation, etc.
This
>>>>past week I was on vacation, but Monday it is back to reality. I
never
>>>>considered that I couldn't have this computer working before
returning to
>>>>the stress of my job. But, it is unfortunately going to happen that
way.
>>>>
>>>>It is a long story, but all of it revolves around the installation
>>>>of a secondary hard drive (from my old computer), and the floppy
>>>>from the old computer. Best Buy ran into a major problem, which
>>>>they thought was a flaw in my new computer. Turned out the problem
>>>>lied in their network. I don't even know if they will take this
>>>>computer back after all of the work that has been done. Fortunately
>>>>I have had access to transportation this past week, so it was
>>>>possible to travel back and forth to Best Buy multiple times. That
>>>>transportation will not be available after tomorrow, and I am
>>>>definitely not going to pay for a taxi considering the distance
>>>>involved.
>>>>
>>>>So, that makes me lean toward the latter choice....getting the JFW
>>>>Pro version. Now my question...how much would I have to pay to get
>>>>that software? I just purchased version 6.1 a few months ago, and
>>>>have been using version 7 most recently. I really am not sure I can
>>>>afford another thousand dollars. Since I already have JFW, and a
>>>>Sma, would I have to pay the full price? And, since FS hasn't
>>>>tested Media Center should I stay away from it?
>>>>
>>>>All thoughts would be greatly appreciated!
>>>>
>>>>Katrina
>>>>
>>>>
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