Adam, I have restored back before the day the trouble started. Jaws 7 and Firefox were installed the same day... this could get interesting. ----- Original Message ----- From: Adam To: jfw@xxxxxxxxxxxxx Sent: Monday, October 24, 2005 8:11 PM Subject: Re: Firefox trouble Is your System Restore activated? If it is, and Firefox was installed recently after Jaws V7 installation, try to reset your computer to a sate prior to Firefox installation. This will remove anything installed after Firefox. So, be careful with the calendar. Adam Gene Stevens wrote: OK... as it stands the software is on the drive as found under the programs heading with My Computer. However it doesn't show up when you open add/remove programs. Also, if I try to just the folder I gives the error Cannot remove installed extensions process.txt, data error cyclic redundancy check. And if I try to reinstall over what is there I get a -202 access denied error. ----- Original Message ----- From: Gene Stevens To: jfw@xxxxxxxxxxxxx Sent: Monday, October 24, 2005 7:32 PM Subject: Re: Firefox trouble That's just it... the damned thing won't start either. ----- Original Message ----- From: Adam To: jfw@xxxxxxxxxxxxx Sent: Monday, October 24, 2005 7:18 PM Subject: Re: Firefox trouble Have you tried to run it in safe mode? The command is firefox -safe-mode This will work if you have installed some Firefox extensions. I have noticed the same delayed response sometimes. It's as if there's some kind of hidden struggle in the background. Normally, I clean it after browsing via the tools menu, and Privacy. Have a look at the following site for uninstalling: http://www.mozilla.org/products/firefox/releases/1.5beta2.html#uninstall In may case, I prefer Firefox version 1.0.4 because it's compatible with Firevox and Fangs screen reader emulator. It has a JawsAssit menu when voice extensions are installed, but it doesn't work with Jaws itself. It works with SAPI 5 as well as NeoSpeech, which is wonderful. Plus, it helps debug rebellious or unaccessible web pages by providing a detailed description of what a good screen reader should normally say when it functions properly. Adam Gene Stevens wrote: Hi, The other day Firefox started to open very slowly, taking two or three minutes. I have done all the normal things... virus scan, ad ware scan, defrag and so on. Firefox 1.5 beta 2 will not uninstall. If anyone has any ideas I'm open to suggestion. I am running Jaws 7.0, Firefox 1.5 beta 2, and Windows XP Media Center. Gene On MSN and Yahoo: guystevens@xxxxxxxxxxxxx