Hi. You should visit the audible.com help center. I am quite sure that your issue with downloading books is covered there.
Thanks for your response.
Oh, yah, it is my mistake. Audible manager 5, so, is there any technical support or email technical support that I can send my concern? I forgot to mentioned that the scripts are already installed.
Regards,
<mailto:info.rczenterprise@xxxxxxxxx>info.rczenterprise@xxxxxxxxx
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----- Original Message -----
From: <mailto:yardbird@xxxxxxxxxxxxxx>Yardbird
To: <mailto:jfw@xxxxxxxxxxxxx>jfw@xxxxxxxxxxxxx
Sent: Saturday, March 25, 2006 12:33 PM
Subject: Fatal audible.com problems (was:Desktop Player commands in Audible Manager v. 5?)
Hi,
I'm afraid this sounds like a situation where you'd be best off calling the toll free number of Audible tech support and asking them for help. If things become too complicated for the front-line tech support person who answers your call, they should agree to refer your issue one level higher in their system. "Escalate" it, as the expression goes. Eventually, you should definitely get some help from them on at least the downloading problem
but as for Audible Manager, first of all, the version is just 5, not 5.9, just in case that wasn't simply a typing mistake. And if you are saying you can't use the program at all, it may be that you need the Jaws as scripts which Ken Gould recently made available. I don't have the link or address for downloading those files anymore, but I'm sure someone else here will provide them if you ask.
Hope this is helpful, and good luck. The audible.com experience can be pretty frustrating sometimes for a screen reader user, but even though you have to spend a good amount of time straightening things out with help from tech support and mailing listfriends, it finally comes together. So try to just push on through and get help for these problems.
The tech support phone number for Audible is:
1, 8 8 8, 2 8 3, 5051
----- Original Message -----
From: "RCZ Enterprise" <<mailto:info.rczenterprise@xxxxxxxxx>info.rczenterprise@xxxxxxxxx>
To: <<mailto:jfw@xxxxxxxxxxxxx>jfw@xxxxxxxxxxxxx>
Sent: Sunday, March 26, 2006 4:06 AM
Subject: Re: Desktop Player commands in Audible Manager v. 5?(Audible
hello!
I tried to use Audible Manager 5.9, I also update the components as the program told me to update. But, I cannot download any book, does anybody knows why?
Regards,
<mailto:info.rczenterprise@xxxxxxxxx>info.rczenterprise@xxxxxxxxx
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----- Original Message ----- From: Yardbird To: JFW List Sent: Saturday, March 25, 2006 9:36 AM Subject: Desktop Player commands in Audible Manager v. 5?(Audible
I am currently using the version 5 update of Audible Manager, and in the course of trying to help a fellow list subscriber I tried the Desktop Player for the first time since changing versions of Audible manager. Though some of the commands (fast forward/rewind, section movement) remain the same, I can't figure out how to exit the player now without resorting to exiting Audible Manager itself, which used not to be the way to do this.
Does anyone know?
thanks.
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