FW: Help needed in Minnesota

  • From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 4 Sep 2007 09:12:46 -0500

Hi All:

I got this question on Norton 2007.  I recall late last year or early
this year, there was discussion of Norton 2007's lack of accessibility
with JAWS.  I'm wondering if anyone has written scripts or otherwise
figured out how to use Norton 2007 with JAWS Version 8.0.

Any help will be greatly appreciated.

Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx 
AIM Screen Name: tclhelp 

-----Original Message-----
From: Kathy D'Avia [mailto:kkdavia@xxxxxxx] 
Sent: Monday, September 03, 2007 7:44 PM
To: Ray Campbell
Subject: Help needed in Minnesota

Hi Ray,

I am need some help with my Norton 2007.  I am using Window XP, Jaws 8
and Norton 2007.

My sighted son installed it and then left to fly home to Boston without
helping me with it.

It runs automatically every Friday night.  It has found two problems.  I
don't know what the problems are or how to take care of them.  Using the
JAWS cursor, I get a lot of graphics and have tried pressing on them and
all I get is help menu.

Is there any way that I could label the graphics.  Is there an universal
chart which would tell you what each graphic is?

Any help would be greatly appreciated.

Thanks,

Kathy D'Avia
kkdavia@xxxxxxx

----- Original Message -----
From: "Dodie Kostishack" <Dodiek@xxxxxxxx>
To: "Kathy D'Avia" <kkdavia@xxxxxxx>
Sent: Thursday, August 16, 2007 1:48 PM
Subject: FW: From Minnesota


Kathy,
I think this is the computer person you were asking about.  Dodie


Dear Dodie,
I'm not sure if this is what you're looking for but I trust this guy to
go
out
of his way for people.  He's competent and thorough so I'm totally
confident
that he'll do whatever he can in terms of assisting people who call him
for
help!


Jo Taliaferro
 soaringeagle7@xxxxxxxxxxx
-----Original Message-----
From: Ray Campbell [mailto:ray.campbell@xxxxxxxxxxxxxxxxxxxxx]
Sent: Thursday, August 16, 2007 9:01 AM
To: Jo Taliaferro
Subject: RE: From Minnesota

Hi Jo:

Anyone who is blind or visually impaired within reach of the toll free
number
can use it, 888-825-0080.  I've talked to over 650 people in 47 states
and
four Canadian provinces.

Looks like it's time to do another round of publicity.

BTW, was that you who called me from the 651 area code yesterday
morning?

Ray Campbell, Help Desk Technician
Adaptive Technology Center
Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W.
Roosevelt Road Chicago, IL  60608
312-997-3651 (Voice/Relay) or
888-825-0080 (voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
AIM Screen Name: tclhelp


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