Are you saying jaws needs to be shut off every time before shutting down the computer.
Zaheer Sheikh wrote:
I also had same issue earlier this year when I was running windows 7 beta with Jaws 10. Whenever I changed desktop theme, changed display settings, updated graphics driver, switched to another monitor, I had to authorize Jaws. I talked to freedomscientific tech support about this issue, and they suggested me to get a dongle authorization. I'm using dongle authorization since february, and so far I did not have any authorization issues on Windows 7. To prevent Jaws mirror display error, switch to Windows 7 Basic theme. You have to make this change with narrator. If you use Jaws to Switch to Windows 7 Basic theme, the theme doesnt changes correctly. 1. Turn off Jaws, and run narrator. 2. Go to Control Panel, and open "Personalizations". 3. Press the arrow keys to select the "Windows 7 Basic" theme, and then hit enter. 4. You will hear start up sound, which confirms that theme has been changed. Now, you can load Jaws, and tern off narrator. Also, turn off Jaws before you shut down, log off, go to hibernate, lock, sleep, or restart your PC. Mainly, do not let your PC go to sleep while Jaws is running. Hope this helps, Zaheer Sheikh On 11/12/09, Vic Llanes <v.llanes@xxxxxxxxxxx> wrote:I don't know how I feel; I couldn't describe it any other way but really bad. I've always paid for all my software, from my OS,utilities, security, and my screen reader etcetera. I don't engage in any piracy. Last week I bought a high-specs Toshiba laptop with Windows 7 and loved all its features but finally had to return it because I was having several issues with Jaws version 11.. I thought it was just the laptop. Any simple change I make with it like updating the OS or drivers would trigger a Jaws video driver error and that terrible thing about Jaws not being authorized. So, wasted some authorization count on that. This week, I received my customized laptop from Dell which is a Studio 16 XPS. Again, I cannot make any change to the system without triggering that error message about Jaws video driver error and "Jaws is not activated. But OK, I can work with Jaws tech support to resolve these. I am patient for a solution and so I thought. But while a solution is being work out, I still need to work so I need to have my activation count reset so I can fall back to my old system and reinstall Jaws on to it. I emailed FS explaining the situation and I get an offensive email that I am only being given 1 activation count because there has been a reset request within the past 60 days. This in spite that I have been in communication with a tech support person. I emailed them again explaining that I'm not at fault etcetera but I am being stonewalled despite that I have been respectful all the way in all my communication. Moreover, I checked my activation count and there was 0 not even the promised 1 activation. What am I suppose to do now? I feel so violated. I also need to work. Is there really no redress for things of these sort? I just paid for my SMA and I'm supposed to be good for until version 13. Folks, it is me that is having the trouble this time but it could easily be you next time. So, any thoughts on what I can do? Thanks Vic-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
-- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx
