RE: FS In Good Company

  • From: "Lisle, Ted \(CHFS DMS\)" <Ted.Lisle@xxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 16 May 2007 08:34:39 -0400

I see no reason for them to alter the company's present MO in any way.
After all, why acquire FS, because it was an attractive investment, and
then mess it up.  Given the conglomerate's obvious lack of expertise,
I'm willing to bet they leave it alone.

Ted

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On
Behalf Of Norma A. Boge-Conyers
Sent: Tuesday, May 15, 2007 7:20 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: FS In Good Company


I was not concerned when the HJ products became part of FS.  This 
sale, however, does concern me.  As a JFW owner (along with a couple 
of FS notetakers) I am concerned about technical support, updates as 
free from bugs as possible, cost containment, the whole bit.  I 
wonder what incentive the new owners will have to not only sell 
product but keep the blind and VI community happy and informed 
customers.  Will they even hire blind folks or farm the tech support 
out to somebody in India?  Will they bother to send people to 
conventions and CSUN and the like?  I know, so many questions and no 
answers yet.  But I feel these are things to think about.  Hopefully 
we will hear something official from FS soon regarding these 
matters.  Take care, Norma


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