Try sending it to register@xxxxxxxxxxxxxxxxxxxxx Lucia Greco access technology specialist -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Delaunay Christophe Sent: Tuesday, June 21, 2005 3:07 AM To: jfw@xxxxxxxxxxxxx Subject: Error while trying to register Hi list, I recently installed jaws version 6.10 on my computer. It works just fine but I can't register my copy. Just after installation, I was prompted to register but before doing this, I wanted to set it up to suit my personal habits. Therefore, in the registration dialog box, I checked "don't show this again" and pressed the "register later" button. Then, I set up jaws on my computer as I wanted and tried to open the jaws menu then help and then "Register Jaws...". This operation did not bring me the registration dialog box. Therefore, I tried jaws/options/basic options and pressed the "Update registration" button. After two or three attempts to press this button, instead of the registration dialog box, I received one informing me that the registration process failed. It invited me to place the registration form into my outbox in order for my mailer to send it later to FS. I answered Yes to this question but it also failed, inviting me to save the registration information to a floppy disk. I pressed the "Save" button and put a blank floppy. I then could notice the presence of a file named "<my_serial_number>.fsr" where <my_serial_number> is to be replaced by my real jaws serial number. I tried to open this .fsr file with my favourite text editor and noticed that the information it contains, (user name, company name, address, ...), are correct. In fact, I was not really surprised that the registration process could not access the internet since my computer is protected by the hardware firewall of my employer. However, since my mailer is Microsoft Outlook 2k3, I was really more surprised to notice that the registration process could not even send the form by email to FS. Therefore, if I want to do it by hand, what's the Freedom Scientific e-mail address to which I should send my registration form please ? Many thanks in advance. Have a nice day. Chris -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx