Empty PDF Document

  • From: "K Anderson" <kanderson8888@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 10 Aug 2007 20:58:10 -0400

I am trying to access PDF files sent via E-mail.  These documents are sent
via the same individual.  Every time I try to open the file Jaws reports an
empty document.  At the same time I hear Jaws say something about processing
5 out of 6 pages (as an example that is).  The documents certainly aren't
empty...Jaws just isn't reading them.
 
One of these documents was scanned into a computer so it could be E-mailed
to me.  I'm not sure about the other document though.  I'm using Adobe
Reader 8.1, JFW 8, and Windows Media Center.  I clicked on the Adobe option
to ensure accessible features were appropriate and was informed there was no
text in the document...possibly meaning this was a scanned image.
 
I've been able to access PDF documents in the past with pretty good
success...typically converting them to a TXT file.  What is different this
time and is there anything I can do to help Jaws deal with these documents?

 
Katrina

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