I am trying to access PDF files sent via E-mail. These documents are sent via the same individual. Every time I try to open the file Jaws reports an empty document. At the same time I hear Jaws say something about processing 5 out of 6 pages (as an example that is). The documents certainly aren't empty...Jaws just isn't reading them. One of these documents was scanned into a computer so it could be E-mailed to me. I'm not sure about the other document though. I'm using Adobe Reader 8.1, JFW 8, and Windows Media Center. I clicked on the Adobe option to ensure accessible features were appropriate and was informed there was no text in the document...possibly meaning this was a scanned image. I've been able to access PDF documents in the past with pretty good success...typically converting them to a TXT file. What is different this time and is there anything I can do to help Jaws deal with these documents? Katrina