Hi Robby, I hope that I've helped you. A similar thing happened to me last night lol!. In order to read the adobe document, I had to print the article and scan it. It's time consumming. Well, good luck. You may be right, the document may not be formatted properly. Well, let me know how it works out. Marissa ----- Original Message ----- From: Robbie Curtis To: jfw@xxxxxxxxxxxxx Sent: Sunday, January 22, 2006 12:58 PM Subject: Re: Ebooks & JAWS Hi Marissa: Yes the document is loaded when I went to the Read Aloud menu. It's very possible that the document is not formatted correctly. Nothing surprises me anymore with us trying to keep up with technology. Lastly, I'll check and see if there's a lock on the document. Thanks. ----- Original Message ----- From: Marissa Manzino To: jfw@xxxxxxxxxxxxx Sent: Sunday, January 22, 2006 1:39 AM Subject: Re: Ebooks & JAWS Hi Robby, I wonder what could be causing that. I think that could mean either one of two things. The first is that the document may be formatted incorrectly by whoever loaded into adobe not you. But the person who created it. The second thing is this is probably a stupid question, but is the document loaded when you try the read aloud menu? I've found that when the document you want to read is not loaded, the options in the read aloud menu become unavailable. Also, is it possible that the document in adobe needs an unlock code? Some of them do. I hope that I've been of some assistance. Please let me know how it works out! Marissa ----- Original Message ----- From: Robbie Curtis To: jfw@xxxxxxxxxxxxx Sent: Sunday, January 22, 2006 12:41 AM Subject: Re: Ebooks & JAWS Hi Marissa: Thanks for your suggestions. I already have Adobe 7 but I'm still encountering this problem. When I went to the Read Aloud submenu, all of them were unavaible. When JAWS tries to read it, it says something like "protection failure" or something like that and it only downloads to 29%. Thanks. ----- Original Message ----- From: Marissa Manzino To: jfw@xxxxxxxxxxxxx Sent: Saturday, January 21, 2006 4:50 PM Subject: Re: Ebooks & JAWS Hi Robby, Hmm, that is strange. You can't download the e-book? WHen I encounter this, I usually use the insert key plus the letter B as in boy to let Jaws read me what is on the screen. I don't know if that will help you, but I thought I'd offer my suggestion. Also, if you have trouble reading the e-book., you can download adobe acrobat 7 from www.adobe.com. It's free and contains a read aloud submenu under the view text in adobe 7. I have it on my computer and it works pretty well. Hope I've been of some help. Marissa ----- Original Message ----- From: Robbie Curtis To: jfw@xxxxxxxxxxxxx Sent: Saturday, January 21, 2006 4:17 PM Subject: Ebooks & JAWS Hi Listers: I recently purchased an ebook from the Randomhouse site and all it shows is a bunch of questions marks according to JAWS. I have done all of the steps that Random House says to do, but it's still doing the same thing and not downloading properly. Has anyone else had this problem and if so, how did you fix it? Thanks.