Dave, You can also turn off Customer Improvement from the Help menu of any Office 2003 application. Choose Customer Feedback Options and you'll get a dialogue; tab once to a pair of radio buttons which govern the setting. There is an amount of static text above the radio buttons which I don't remember if JAWS reads; it gives a short explanation of the program. There is also a link to a web page giving a fuller explanation of it. Steve -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Chip Orange Sent: 14 May 2008 22:41 To: jfw@xxxxxxxxxxxxx Subject: RE: Customer Improvement; was misc settings in office 2003 with jfw9? Hi again Dave, The customer improvement icon is a program that lets Microsoft survey you about how well you like things in their products. Try right clicking it to see if you don't get an option to hide it; or maybe if you double click it it will open up, and I recall a checkbox in the dialog that lets you say "don't show me this again". It's been a long time since I've seen it, that's why I don't remember. hth, Chip ------------------------------ Chip Orange Database Administrator Florida Public Service Commission Chip.Orange@xxxxxxxxxxxxxxx (850) 413-6314 (Any opinions expressed are solely those of the author and do not necessarily reflect those of the Florida Public Service Commission.) ________________________________ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Dave Sent: Wednesday, May 14, 2008 12:07 PM To: jfw@xxxxxxxxxxxxx Subject: misc settings in office 2003 with jfw9? Hello, I'm using jfw9 and office 2003, the two apps in this email message are word and outlook. My issues are separate, but I'm having jfw speaking for both. In outlook, and this only occurs on this computer, not on another so I believe it is a setting, when I minimize or close outlook I get it listed in my systray, this Is not what I want. When I minimize I'd like outlook to be in my taskbar, and when I close I'd like outlook to close, period. I remember flipping some setting that made this work, but can't remember where it is, any assistance? Now for word, I open up either a blank document or a word doc with text in it. In either case I want to insert a header or footer. Previously in office 2k and jfw5 I'd do this and the dialogs would speak, indicating where I am, either in the header or footer. In 2003 I go to view, headers and footers, and I'm in some kind of what looks like an onscreen dialog, but no feedback. Tabbing doesn't get me to the footer dialog if I'm in fact in the header one. Any suggestions, is there a jfw tweak? Oh, and what is this Microsoft Office Customer Improvement program icon? Any idea how to stop it? Thanks. Dave. Click here <https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg== sL88bKEhuBLQPqqk5EwjK6+e1cJCyJu9V!pTEf5tQBqpNg==> to report this email as spam. -- DISCLAIMER: NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. RNIB endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent those of RNIB. RNIB Registered Charity Number: 226227 Website: http://www.rnib.org.uk This message has been scanned for viruses by BlackSpider MailControl - www.blackspider.com -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx