Re: Correctly Installing JFW 5.844 Under WinXp Home??
- From: "Easy J." <rios25@xxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Sat, 27 Mar 2004 18:10:25 -0600
Hay Greg if you aren't awhere of this you can write or email directly to FS
concerning software products such as JFWS and the like and you might already
know this so disregard this if you know but the email address and the person
I wrote to and had no problems with because I needed to reset my Jaws
authorization disk and he was very helpful and walked me through every step
of the way of resetting my disk from three to five keys. So his name is
Grant Downey. So the email is softwaresupport@xxxxxxxxxxxxxxxxxxxxx and he
should be able to help you out as well as provide you with important
information!
----- Original Message -----
From: "Greg Epley" <gregepley@xxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Saturday, March 27, 2004 12:26 PM
Subject: Re: Correctly Installing JFW 5.844 Under WinXp Home??
> Hi David,
> Okay then, can you or anyone else on this list provide me with email
> addresses and names of people inside FS who can take my input and not
direct
> it to the trash or lose it in some business or political struggle in the
> process? All I want to do is help, but am shut out and ignored no matter
> what stance I take, nice or not nice. It doesn't seem to matter any more.
> I have over 20 years of experience that could be helping this situation
but
> FS doesn't make that easy. I am not looking for, nor have I ever implied
or
> asked directly for, a job at FS, nor am I really interested any more in
> working for somebody else. The politics get in the way too much and
nothing
> can get accomplished, and I like things to get accomplished. I'll gladly
> accept this info and see if I can accomplish anything to fix some of these
> problems. But I can't help if no one at FS will let me, all I have left
is
> to gripe to anyone who will listen, and I'd prefer people not think of me
> that way. I'm not that kind of person, that's just what you and others
may
> think of me based on what you read, but it's not me and it's not the
> impression I want to leave with you or others on this or any other list.
>
> On a side note on uninstalling software: I don't know if you or others
know
> this, but most often when a software leaves behind part of itself in your
> Program Files folder, there's often, but not always, a good reason for
that.
> Case in point: I have a database app I developed for a client that, when
> uninstalled, leaves behind the database intentionally. I did this as a
> precautionary measure just in case they didn't have a backup of their
> database. It's a hit and miss call; one is going to upset some people
doing
> this and make others happy by it, so there's no winning with everybody.
But
> anyway, that's why some apps may leave part of themselves behind;
originally
> I had this app completely removing itself, and the uninstaller did
> completely remove it. I suspect, but don't know for a fact, FS may leave
> behind part of JAWS for the settings files. It's sometimes an irritation
to
> need to go delete the app folder but as I said you can't please everybody,
> and you have to do what you think is best overall. Maybe you are a
> programmer and understand all this, if so I apologize for telling you what
> you already know.
>
> Thanks for your comments and I'll try not to post any further comments
about
> FS to this list.
> -Greg Epley
>
> ----- Original Message -----
> From: "David Poehlman" <poehlman1@xxxxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: Saturday, March 27, 2004 10:37 AM
> Subject: Re: Correctly Installing JFW 5.844 Under WinXp Home??
>
>
> > Greg,
> >
> > A couple of notes on your message below should clear some of this up.
It
> is
> > always a good idea as you suggest to delete the folder off the system
> after
> > uninstalling it but it would be even better if this were not necessary
as
> > this should be done by the uninstaller as it is in many other apps. I
> know
> > that some apps do not do this.
> >
> > One of the reasons you are seeing problems ironically is precicely
because
> > some of the underlying issues with jaws were fixed in this rather
> extensive
> > update from 5.0.812 believe it or not. bells and whistles are
progressing
> > for several reasons, but the underlying fixes are recieving a good deal
of
> > attention as well.
> >
> > On beta testing and what freedom does with regard to what to implement,
> you
> > should be aware that beta testers only import, they do not make the
final
> > decisions on what gets into a release and much depends on whether or not
> fs
> > can replicate an issue in order to fix it so even if you send them a
> service
> > request, if they cannot replicate your issue, they cannot provide a fix
> for
> > it.
> >
> > These are surely interesting times in screen reader land and even though
> one
> > vendor or another will tell you that they are not release date driven,
> they
> > are and that can make it problematic to decide what to fix for this
> release,
> > what to ignore and what to shove down to the next release
> > fixes/implementations.
> >
> > If you have issues with freedom scientific, I suggest you take it up
with
> > them. This includes anyone who has issues with them. If you feel
> strongly
> > that beta testing is not adaquately providing for your needs, perhaps
you
> > would ask to become abeta tester.
> >
> > ----- Original Message -----
> > From: "Greg Epley" <gregepley@xxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Saturday, March 27, 2004 10:42 AM
> > Subject: Re: Correctly Installing JFW 5.844 Under WinXp Home??
> >
> >
> > I am also on XP Home, have 4.51 installed, mostly as a fallback while FS
> > gets more fixed in 5. My original 5.0 release was 621. I had some
> problems
> > going to 844 and was told by FS support to uninstall 5.00.844, including
> > deleting it from the root of the drive so no trace of it was left. SAPI
4
> > Detect was locking up my machine, so then I find out I need to run JAWS
> not
> > as a service under XP, just long enough to use SAPI 4 Detect, then I can
> run
> > JAWS as a service again. Only weird problem I've had so far is on a
> laptop,
> > 844 decided to just not speak at all on startup, then just as
miraculously
> > decided it would again. I think FS needs to back off putting bells and
> > whistles in the product and focus on fixing the problems for more
> consistent
> > results. Makes me wonder how good the beta testers are, that so many
> people
> > seem to have so many odd problems. I realize there are a large number
of
> > hardware and software issues to resolve, but I also think the results
> could
> > be a lot more consistent than they are. It would also help if FS would
> > develop some methodology of providing some suggested installation hints
> one
> > could read prior to installing the product and having one's system go
> > haywire.
> >
> > My recommendation for your problem would be to completely uninstall your
> 5.0
> > release, including deleting it off the hard drive, then reinstall 844.
> You
> > should be able to leave your 4.51 release as is.
> > -Greg Epley
> >
> > ----- Original Message -----
> > From: "Bradford Trainham" <btrainham@xxxxxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Saturday, March 27, 2004 9:01 AM
> > Subject: Correctly Installing JFW 5.844 Under WinXp Home??
> >
> >
> > > Under WinXp Home, I have such poor result with Jaws 5.844 that I've
> > > had to go
> > > back to Jaws4.51.
> > > Is there a way of cleanly/correctly installing Jaws 5.844 to make it
> > > indeed
> > > read the views properly, say for instance, in explorer, in Forte
> > > Agent, etc?
> > > Should I completely uninstall both Jaws 4.51 and Jaws 5, and then
> > > start fresh
> > > with 5?
> > > I've seen references to Jaws 5.844 behaving badly, but it sounded like
> > > the
> > > problem was under Win98 Se.
> > > Any good information would be appreciated.
> > > Thanks,
> > > Brad
> > >
> > > --
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