Re: Contacting Magic Jack Jaws With MagicJack

  • From: "Kerri" <shalom75@xxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 29 Aug 2010 19:03:12 -0700

Hey thanks so much. Have any of you noticed that when you call certain home 
numbers with mj, you cannot get through and hear 3 very loud busy signal tones?
   A careless word may kindle strife. A cruel word may wreck a life. A 
timely word may level stress. But a loving word may heal and bless.
  ----- Original Message ----- 
  From: Richard P. Kelly 
  To: jfw@xxxxxxxxxxxxx 
  Sent: Sunday, August 29, 2010 5:25 PM
  Subject: RE: Contacting Magic Jack Jaws With MagicJack


  Kerri,

   

  Here is what I know. At this point regarding MagicJack;

   

  1              With the latest update to MJ, the quality of the phone calls 
seems to be improved.  The bit of buffer lag seems to be gone so far.

  2.            When the program comes up, the cursor lands on the edit field 
into which one can type the phone number you wish to call.

  3.            Visually, the various buttons, menu options etc. are there on 
screen but are not readily identifiable by Jaws.

  4.            While I was able to independently set up MJ with the pre 
upgrade software, I am not sure I could do so since the upgrade.  So, if you 
are considering trying MJ, sighted assistance with setting up will save 
frustrations.

  5.            Since the upgrade, I've been unable to access headset controls. 
 But, since I had it set up prior to the upgrade, I can still press Alt + A to 
answer and talk with the PC headset.

  6.            The attached telephone also works fine for dialing and 
answering calls.  

   

  My comment regarding getting what one pays for is referring to the tech 
support.  MJ will cost you about $40 for the first year.  This price includes 
the first year of phone service and the little USB based device.

   

   

  I'm pretty certain that the MJ screens could be scripted.  Unfortunately, I 
do not have the knowledge to do so.

   

  I hope this helped clarify.

   

  Cordially,
  Richard P. Kelly
  rpkelly@xxxxxxxxxxxxxxx

  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of 
Kerri
  Sent: Sunday, August 29, 2010 6:33 PM
  To: jfw@xxxxxxxxxxxxx
  Subject: Re: Contacting Magic Jack Jaws With MagicJack

   

  Do you know of a better alternative? It would be helpful if you would kinly 
provide rather than saying simply "you get what you pay for" I'm extremely new 
to voice over internet protocol.

     A careless word may kindle strife. A cruel word may wreck a life. A 
  timely word may level stress. But a loving word may heal and bless.

    ----- Original Message ----- 

    From: Richard P. Kelly 

    To: jfw@xxxxxxxxxxxxx 

    Sent: Sunday, August 29, 2010 4:24 AM

    Subject: RE: Contacting Magic Jack Jaws With MagicJack

     

    Andy,

     

    If you are in the U.S., drop me a phone number off list and I'll call and 
share what I do know thus far regarding Magic Jack.

     

    Running JFW 11 pro with Windows 7, 64 bit here.

     

    And Yes, MJ's support is sorely lacking in terms of accessibility.  We get 
what we pay for.

     

    Cordially,
    Richard P. Kelly
    rpkelly@xxxxxxxxxxxxxxx

    From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf 
Of andy
    Sent: Saturday, August 28, 2010 11:27 PM
    To: jfw@xxxxxxxxxxxxx
    Subject: Re: Contacting Magic Jack Jaws With MagicJack

     

    hello richard i would get about as much results by going outside barking at 
my dog.

    i don't mean to be circastic but they should have some other way of 
customer support. i think the service as a whole is good as far as making calls 
but there accessibility stinks. if any one knows any tweaks or tricks as far as 
accessibility with jaws 11 would you please share them with me.



    __________ Information from ESET Smart Security, version of virus signature 
database 5406 (20100829) __________

    The message was checked by ESET Smart Security.

    http://www.eset.com



  __________ Information from ESET Smart Security, version of virus signature 
database 5407 (20100829) __________

  The message was checked by ESET Smart Security.

  http://www.eset.com

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